Seats & Assigned users

[Anonymous]

Hello! 

We have purchased AutoCAD LT for a company. And "Assigned users" page says that only 1 of 2 seats are available. 1st seat is assigned to administrator of account, our CEO. His name and second name was already everywhere after registration.

May I click "Remove access" for him and will it lead to something bad? He is the only user on this page and on admin page. CEO don't need this software and this soft wasn't installed to anyone yet. We need to install it on 2 workstations. Thanks!

[natasha.l · Accepted solution]

Hello @Anonymous, 

I have reviewed your subscription information & I see that you have 2 seats of AutoCAD LT available in your Autodesk Account. In this case, your CEO is the Primary Administrator on the account & you mention that they do not need access to products. If the Primary Admin would rather not conduct administator duties the company can assign a Secondary Admin.

*Please have the Primary or Secondary Admin conduct the steps below to set up user access on the account. 

Account Administrator Manages Software Access (Named Users)

If your company has a Primary Admin who purchases software and manages its access, work with that administrator to set up your software. You can download, install, and activate your subscription software from your Autodesk Account after the administrator adds you as a Named User and assigns permissions to access software and services.

If you don't already have an Autodesk Account, after your admin adds you, you will receive an email message with instructions on how to create an account.

To create your own account:

If you need to create your own account, here's how:

1. Go to accounts.autodesk.com/register and fill in your name, email address, and password. Enter your User ID or email address to sign in to your Autodesk Account.
   
   Note: If you have an existing Autodesk Account, this step is not required. See the article, Sign In to Autodesk Account for help accessing an existing Autodesk Account.
   
   
    
2. Notify your software administrator that you have created an Autodesk Account, and provide the name and email address you entered during sign-up. This information is used to grant you access to the subscription software.
3. You will receive an email message that says your permissions have changed. This message is your notification that new software is available in your Autodesk Account.
4. Follow the instructions in Subscriber is the User section to sign in to your account and download, install, and activate your software.

See: Activation and Installation Troubleshooting below for more information.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.