plotter driver

plotter driver

mondes
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Message 1 of 6

plotter driver

mondes
Contributor
Contributor

My plotter (HP Designjet mono500) driver has turned up missing.  I downloaded the driver again from HP but don't know how to install.  I keep getting the msg. "printer driver was not installed"

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Message 2 of 6

pendean
Community Legend
Community Legend
Did you get a new PC? Did you install a new OS? was your PC being repaired? DId an update get installed? You move offices?
Are you having PC issues other than this?
Missing how and where exactly? Is the driver installed on your PC, or on a server?
What is your OS? What is your AutoCAD/LT year version?

Consider taking your PC to a repair shop if you do not have access to someone very knowledgeable with computer systems at your location.
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Message 3 of 6

Emmsleys
Alumni
Alumni

@mondes

 

Have you tried posting in the HP forums to see if any specialist from that organization might be able to provide a download? 

 

Let me see if I can find there forums site. 

 

* Found it: http://h30434.www3.hp.com/ . It might help to have multiple post in different communities more eyes on your issue. 

 

 



Sarah Emmsley
Technical Support Specialist

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Message 4 of 6

mondes
Contributor
Contributor

What does all that have to do with installing the driver in AutoCAD?

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Message 5 of 6

pendean
Community Legend
Community Legend
You wrote:
>>>...My plotter (HP Designjet mono500) driver has turned up missing...<<<

Drivers don't just disappear: if you think it went 'poof" all on it's own you probably have a huge PC system problem that will eventually crash and burn the unit. That same problem is preventing you from installing a replacement driver.

So you tell us: what else might be going on with your PC?
What is your Windows version?
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Message 6 of 6

Emmsleys
Alumni
Alumni

Following up with your thread, were you able to use a suitable workaround? 



Sarah Emmsley
Technical Support Specialist

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