Internal Error 2337

[Anonymous]

I'm attempting to re-install AutoCAD LT 2007 on a HP Media Center PC running Windows XP SP3. The machine locked up earlier and I was forced to do a complete HP restore, which left me with Windows SP2. After upgrading back to SP3, I tried to open ACLT from the desktop and got the message that the "Shortcut works only with programs that are installed" So I pulled out the disk and when I selected the default C Drive as the location, the installer responded that the AC LT was already installed there. Sure enough, when I checked the C Drive, there was a full AutoCAD LT 2007 folder already there.

I thought to uninstall AC LT in order to install a fresh copy, but of course, AC LT did no appear in the Control Panel.

I manually moved the AC LT folder from the C Drive to the Recycle Bin, but when I ran the installer again, midway through up popped the Internal Error 2337 message, When I clicked OK, the installer "rewound" and backed out of the installation and quit.

The Autodesk KB returns no answer to the query "Internal Error 2337."

Any suggestions?

[Charles_Shade]

Make sure you are .NET 2.5 or newer I believe with the rebuild

Follow this to make sure LT is completely removed: http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=2887771&linkID=9240617

Google for REVO UNINSTALLER; install and see if that will pick up your installation of LT. It might and is capable of doing the same as above w/o you gong to the registry.

Regards, Charles Shade

[Anonymous]

Thank you for your quick and thoughtful reply. Unfortunately, the Autodesk procedure referred to assumes that AutoCad LT appears in the Change/Remove window. As I mentioned, it did not, although the AutoCAD LT 2007 folder was readily visible in the C Drive Program File.

Since I only use Windows XP to read incoming AutoCAD files (I use the Mac and Ashlar Graphite for all other work) and I was facing a deadline, I took the brute force path and reformatted the C Drive, followed the long and arduous Windows upgrade path back to Service Pack 3 and reinstalled AutoCAD LT, which is now up and working again.

I will take a look at REVO UNINSTALLER and thanks for the tip.

Regards, tdsg

[Anonymous]

Thank you for your quick and thoughtful reply. Unfortunately, the Autodesk procedure referred to assumes that AutoCad LT appears in the Change/Remove window. As I mentioned, it did not, although the AutoCAD LT 2007 folder was readily visible in the C Drive Program File.

Since I only use Windows XP to read incoming AutoCAD files (I use the Mac and Ashlar Graphite for all other work) and I was facing a deadline, I took the brute force path and reformatted the C Drive, followed the long and arduous Windows upgrade path back to Service Pack 3 and reinstalled AutoCAD LT, which is now up and working again.

I will take a look at REVO UNINSTALLER and thanks for the tip.

Regards, tdsg

[Charles_Shade]

...but it also guides you into registry entry deletions which may have been all you needed to do.

Congratulations on formatting a hardrive and getting up and running on a deadline.

Regards, Charles Shade