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Fatal Error 0x7ffbea990005

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Message 1 of 8
phespanha
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1080 Views, 7 Replies
‎05-22-2023 09:42 AM

Fatal Error 0x7ffbea990005

phespanha
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‎05-22-2023 09:42 AM

I work with DWG files exported from Datamine Studio OP (mining software).

Since I've updated to Windows 11 I'm having an issue opening these exported files on AutoCAD LT.

AutoCAD LT returns a fatal error whenever I try to open these files. It says they're not generated on AutoDesk software. But before Windows 11 I could perfectly open and edit these files.

Any help would be appreciated.

Thanks

Pedro

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‎05-22-2023 09:42 AM

Fatal Error 0x7ffbea990005

I work with DWG files exported from Datamine Studio OP (mining software).

Since I've updated to Windows 11 I'm having an issue opening these exported files on AutoCAD LT.

AutoCAD LT returns a fatal error whenever I try to open these files. It says they're not generated on AutoDesk software. But before Windows 11 I could perfectly open and edit these files.

Any help would be appreciated.

Thanks

Pedro

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7 REPLIES 7
Message 2 of 8
paullimapa
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in reply to: phespanha
‎05-22-2023 11:28 AM

paullimapa
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‎05-22-2023 11:28 AM

If you post a sample dwg I can try and see if I can open it on my LT 2024 running Windows 10


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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‎05-22-2023 11:28 AM

If you post a sample dwg I can try and see if I can open it on my LT 2024 running Windows 10


Paul Li
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@The Office
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Message 3 of 8
phespanha
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in reply to: paullimapa
‎05-22-2023 12:08 PM

phespanha
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In response to paullimapa
‎05-22-2023 12:08 PM

Of course.

Attached a sample file .dwg exported from Datamine software.

sample exported from Datamine.dwg
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‎05-22-2023 12:08 PM

Of course.

Attached a sample file .dwg exported from Datamine software.

sample exported from Datamine.dwg
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Message 4 of 8
paullimapa
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in reply to: phespanha
‎05-22-2023 12:17 PM

paullimapa
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In response to phespanha
‎05-22-2023 12:17 PM

opens fine on my LT 2024 running Win 10 Pro. Perhaps others running LT on Win 11 can test it out for you.

paullimapa_1-1684783052674.png

 

paullimapa_0-1684783041897.png

 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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‎05-22-2023 12:17 PM

opens fine on my LT 2024 running Win 10 Pro. Perhaps others running LT on Win 11 can test it out for you.

paullimapa_1-1684783052674.png

 

paullimapa_0-1684783041897.png

 


Paul Li
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@The Office
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Message 5 of 8
phespanha
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in reply to: paullimapa
‎05-22-2023 12:22 PM

phespanha
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Explorer
In response to paullimapa
‎05-22-2023 12:22 PM

Thanks for the quick reply.

If you try copying this file's lines and paste it on a new file, does it result on fatal error?

I did this all the time before updating to Windows 11, now it always crashes my AutoCAD LT 2013. (when I manage to actually open the sample file without crashing). 

 

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‎05-22-2023 12:22 PM

Thanks for the quick reply.

If you try copying this file's lines and paste it on a new file, does it result on fatal error?

I did this all the time before updating to Windows 11, now it always crashes my AutoCAD LT 2013. (when I manage to actually open the sample file without crashing). 

 

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Message 6 of 8
paullimapa
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in reply to: phespanha
‎05-22-2023 12:29 PM

paullimapa
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In response to phespanha
‎05-22-2023 12:29 PM

no issues & tried it more than once

paullimapa_0-1684783651448.png

paullimapa_1-1684783691277.png

paullimapa_2-1684783777881.png

 

 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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‎05-22-2023 12:29 PM

no issues & tried it more than once

paullimapa_0-1684783651448.png

paullimapa_1-1684783691277.png

paullimapa_2-1684783777881.png

 

 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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Message 7 of 8
phespanha
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in reply to: paullimapa
‎05-22-2023 12:35 PM

phespanha
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Explorer
In response to paullimapa
‎05-22-2023 12:35 PM

So it's probably an issue with Windows 11  running AutoCAD LT 2013... will wait to see whether others have the same issue.

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‎05-22-2023 12:35 PM

So it's probably an issue with Windows 11  running AutoCAD LT 2013... will wait to see whether others have the same issue.

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Message 8 of 8
paullimapa
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in reply to: phespanha
‎05-22-2023 12:36 PM

paullimapa
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In response to phespanha
‎05-22-2023 12:36 PM

most likely since 2013 isn't supported on Win11. You couldn't even get 2013 installed new on Win11


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
‎05-22-2023 12:36 PM

most likely since 2013 isn't supported on Win11. You couldn't even get 2013 installed new on Win11


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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