where are DGN settings, problem with import DGN.

[Anonymous]

Hello,

I have a problem importing DGN files. I have AutoCad 2019, and I had no problems importing dgn files, until recently.

I am not sure why but I cannot import ANY DGN file anymore, it is not a problem of V7 or V8 version, and the file is not corrupted because it works on another laptop. Please, somebody knows how to check these settings?

This is the import window that appears, there is no preview anymore and by clicking OPEN, nothing happens.

Thank you!

[pendean]

Bad DGN file? ASk for another yet?
Share your DGN file here, we can't tell from a picture what's wrong with it.

[Anonymous]

Hello, the DGN file is totally fine because it is possible to import it to several different computers. My autocad does not import any DGN file anymore. I cannot share the dgn file, but I am 100% sure the problem is related to AutoCad.

[rkmcswain]

@Anonymous  - reboot the PC.

Then have a co-worker log in

Then launch AutoCAD and see if it works while logged in as someone else.

This will test your own user profile.

Very common for something to get corrupted and not work under ONE user profile.

(I'm *not* talking about the Profiles you see in the Profiles tab in Options)

[Anonymous]

if its not the dgn file as you say, you may need to do a repair or reinstall of your AutoDesk software

[Anonymous]

Thank you, I will try so. Then if my user profile is corrrupted, how can I fix it?

[pendean]

Your IT will need to create a new one for you: there is nothing you alone can do.

[rkmcswain · Accepted solution]

@marzia.vanzatiSR669 wrote:

Thank you, I will try so. Then if my user profile is corrrupted, how can I fix it?

@Anonymous 

See this: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-reset-AutoCAD-to-defaults.html

Do this while logged on as yourself.

[Anonymous]

Thank you, this actually worked, now I can import DGN again!

[rkmcswain]

Good to hear @Anonymous  - happy CADding