Visual lines that do not exist

Visual lines that do not exist

jmonsolRPS79
Observer Observer
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Message 1 of 4

Visual lines that do not exist

jmonsolRPS79
Observer
Observer

I recently got a new laptop, and I've been having some strange screen issues. Sometimes, the entire screen goes completely blank, including the taskbar. This happens randomly, especially when I zoom in or out.

Additionally, when I draw lines or circles, I see grey lines that don't actually exist. These lines disappear when I drag my mouse over them.

I think it might be a graphics problem or a resolution issue but I haven't been able to find anyone else with the same problem. Unfortunately, because I have an educational key, I can't contact support for help.

I apologize for any grammatical errors in my previous message. I've included an image to help illustrate the grey line issue

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Message 2 of 4

Valentin_CAD
Mentor
Mentor

@jmonsolRPS79 ,

 


@jmonsolRPS79 wrote:

... I see grey lines that don't actually exist. These lines disappear when I drag my mouse over them....


 

Try the suggestions from this link:

 



Select the "Mark as Solution" if my post solves your issue or answers your question.

Seleccione "Marcar como solución" si mi publicación resuelve o responde a su pregunta.


Emilio Valentin

Message 3 of 4

paullimapa
Mentor
Mentor
Accepted solution

At command prompt enter:

GFXDX12 0

Then close and restart AutoCAD 

If still a problem enter at command prompt GraphicsConfig and select another option for 2d Display Settings 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
Message 4 of 4

CGBenner
Community Manager
Community Manager

@jmonsolRPS79 

 

Hello, do you still need help with this question?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!



Chris Benner

Community Manager - NAMER / D&M

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