Anuncios

The Autodesk Community Forums has a new look. Read more about what's changed on the Community Announcements board.

VIDEO DXGKRLN FATAL ERROR BLUE SCREEN FAULT

chandlerbing85
Community Visitor

VIDEO DXGKRLN FATAL ERROR BLUE SCREEN FAULT

chandlerbing85
Community Visitor
Community Visitor

Hi,

 

For the last few months, i receive errors such as ;

 

  • The hardware Acceleration is on, however, you may experience some performance issues as your graphics card does not meet the the recommended criteria.
  • The Graphics Performance tuner has detected a problem and turned off Hardware acceleration.
  • VIDEO DXGKRLN FATAL ERROR BLUE SCREEN FAULT with Blue Screen
  • I have been using this laptop with autocad for 5 years and did not receive this problem before . Service changed the main board completely (They thought graphics card has a malfunction) in order solve it but problem continues.

         I tried 2015, 2017, 2020, 2021 versions of Autocad (with licenses).

         I reinstalled windos 10  couple of times.

         The latest drivers are installed.

 

     DELL XPS 15 9560 CORE İ7 7700HQ 2.8GHZ-16GB RAM-512 SSD-GTX1050 4GB-15.6"W10 PRO

      Integrated - HD Graphics 630

 

I have no solutions left other than changing the computer.

 

Best Regards,

  

0 Me gusta
Responder
196 Vistas
2 Respuestas
Respuestas (2)

pendean
Community Legend
Community Legend

"FATAL ERROR BLUE SCREEN FAULT with Blue Screen" means you have significant hardware problem that needs replacement if you still have that issue, you might have just replaced the wrong item(s). There is no software fix for that. Sorry.

I guess a new PC at this stage, 5-years is a good run.

TheCADnoob
Mentor
Mentor

In my experience BSOD is a tough one...

 

Is there a chance there are two display adapters on that machine? If so have you verified its using the correct one?

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

 

 

CADnoob

EESignature

0 Me gusta