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Using Zoom Extents command removes my cursor and sets viewport scales to 0.0000

Anonymous

Using Zoom Extents command removes my cursor and sets viewport scales to 0.0000

Anonymous
No aplicable

Hello. My operating system is Windows 10 Pro, and I am using AutoCAD 2022. I was given a drawing by a coworker to make some interior elevations. The drawing only contained Xrefs of the floorplans involved, and a few existing interior elevations. However, when I made a viewport on a sheet, the scale was locked to a value of 0.0000. Regardless of what scale option I click, it will not change this scale. Zooming and Panning do not work either. They do not do anything, and there is not even tiny dots on the screen to select. Then, I went to Modelspace and tried to use the Zoom Extents command. When I did, the screen completely removed my cursor when hovering in Modelspace, made all drawn lines disappear, and will not let me pan or zoom. The only thing that gives me the drawing back from this state is undoing the Zoom Extents command. As well, when hovering over parts of modelspace with my invisible cursor it will say that I am highlighting a line arc. I cannot change this line. As well, the viewcube and UCS indicator are no longer visible. Copying over the drawn objects to a fresh file doesn't fix this. The same issues occur. Purging the file does not fix it either. Neither does the AUDIT command. We have noticed that going into the View Manager shows that the 'Camera Z' option is set to 1" instead of the 0" of all the others. How do we fix this?

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Soluciones aceptadas (2)
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9 Respuestas
Respuestas (9)

RobDraw
Mentor
Mentor

It sounds like you may have some issues with settings and properties. Share the files for direct answers.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Anonymous
No aplicable

Here is the .dwg file. We fiddled around for a while and managed to get the viewcube and UCS axis back, but not much else.

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Anonymous
No aplicable

Alright. I shared the file in a reply.

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pendean
Community Legend
Community Legend
Solución aceptada

All of your content is in paperspace in the file you posted, there is nothing in modelspace. and there is nothing other than words and titleblocks in your posted file: what is your posted file supposed to show, perhaps I am missing something here?

 

Do you just need to reinstall R2022 and ensure you have the 2022.1 update installed? Everything works fine here with your file in R2022.1 on my Win10 PC. Attached is your file with a 12x12 box drawn and viewport of it in each layout.

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Anonymous
No aplicable

The issue is that there are supposed to be 14 interior elevations in the drawing and whatever happened seemed to move or delete them all. I suspect that our file just got corrupted and deleted the work done in modelspace when we tried to fix it.

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RobDraw
Mentor
Mentor
Solución aceptada

Is this the original file or is it the "fixed" version? If it is the "fixed" version, the problem may be on your end. Make sure to share the original file.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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Anonymous
No aplicable

That was the "fixed" version. We're almost sure the original was just corrupted at this point since it was opened in a program other than AutoCAD before I began working on it. We loaded a backup and just redid the lost work so I think I'm going to close the thread. Thanks for your help.

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RobDraw
Mentor
Mentor

@Anonymous wrote:

That was the "fixed" version. We're almost sure the original was just corrupted 


 

As I said, share that file for solid answers.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.
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pendean
Community Legend
Community Legend
There is nothing in your posted file.
Nothing.
Zip.
Nada.

Your restored backup's content was not removed unintentionally as the file you posted was, and why you suddenly found everything back. Wish there was another answer than it appears to just be a user-triggered deletion.

Examine your "fixing" procedures more closely, there might be a tripping hazard for a user who's not experienced to miss and delete content.

Glad you found it all back.
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