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unhandled exception cf00000fd (cf00000fdh) at address a9e19470h ARX

Anonymous

unhandled exception cf00000fd (cf00000fdh) at address a9e19470h ARX

Anonymous
No aplicable

Hello all,

 

Recently I have started having problems with autodesk autocad, 3dsmax, revit, they not respond and crash as I try to open them. For example as autocad is loading I get the error message;

 

 “unhandled exception cf00000fd (cf00000fdh) at address a9e19470h”

 

In a box headed “Exception in acexperience.arx ARX Command”

 

I have attempted to uninstall and reinstall to no avail. Any help would be greatly appreciated.

 

Kind Regards

 

Andrew

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> In a box headed “Exception in acexperience.arx ARX Command”

This can only be an exception of AutoCAD, not from 3DSMax or Revit, am I correct?

 

Can you unplug your workstation from all networks ... does AutoCAD (and the other software) then start and work well?

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Anonymous
No aplicable

Hi sorry,

 

Yes you are correct the message only appears on autocad however all my autodesk product are crashing on start up, I don't know if this is connected or not. I've tried to focus on autocad as that's the program I mainly use.

 

As for unplugging from a network, The programs are student licensed on my laptop.

 

Kind Regards

 

Andrew

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> As for unplugging from a network, The programs are student licensed on my laptop.

My question was: when you disconnect your workstation (or laptop) from all networks (LAN, WLAN, ...), does AutoCAD then start and work well?

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Anonymous
No aplicable

oh sorry I misunderstood! I've just tried it and I am still getting the error.

 

Kind Regards

 

Andrew

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

other trials are

  • create a new Windows user account, login with that account, start AutoCAD and see if the error appears again
  • turn off antivirus software, right-click the AutoCAD start icon and use option "start as administrator"

 

>> I have attempted to uninstall and reinstall

Did you do a clean uninstall as described >>>here<<<?

 

Good luck, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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