Hi everyone,
I'm trying to hunt down the source of a very frustrating and time-wasting bug I'm experiencing in AutoCAD. I am at my wits end and am leaning towards this being a bug in AutoCAD 2024. Before I give up, I was hoping someone here might be able to offer some assistance.
After making the switch from 2019 to 2024 (2024.0.1 right now) folks in my office are experience frequent corruption of the UCS world. What I mean is that after manipulating an object (seems to happen at random) in a "section" (just a saved custom UCS, clips, etc.) the UCS will nominally still be the same one, but it not longer matches the actual position of objects in the design. I could be manipulating objects in this "section" for 20 seconds or 20 minutes before this occurs, and I cannot discern any single action which triggers it.
Trying to revert to UCS world gives us an incorrect UCS world. The orientation and origin of the "new and corrupted" UCS world are both similar to that of the section we were just working in. To in top-view of this "corrupted" UCS world, all the objects are at some foreign rotation and position. Tellingly, if the UCS is instead set to that custom UCS from the "section" I was just working in, the position/rotation of objects with respect to the UCS now resembles what world should be. It is baffling, as though UCS world and the UCS I was just in seemed to be switched. However, the UCS section does not always perfectly align with what world should be. Why??
I cannot find any information regarding this problem. The only reliable solution we have right now is to save, close the drawing, and re-open it. This happens far too frequently to tolerate having to save and reload. We are unable to work on drawings once the bug happens.
Some extra facts to help explain the situation:
Has anyone experienced anything similar to this? Any ideas on how to identify the problem or fix it would be greatly appreciated.
Thank you in advance to anyone who offers help.
Hi everyone,
I'm trying to hunt down the source of a very frustrating and time-wasting bug I'm experiencing in AutoCAD. I am at my wits end and am leaning towards this being a bug in AutoCAD 2024. Before I give up, I was hoping someone here might be able to offer some assistance.
After making the switch from 2019 to 2024 (2024.0.1 right now) folks in my office are experience frequent corruption of the UCS world. What I mean is that after manipulating an object (seems to happen at random) in a "section" (just a saved custom UCS, clips, etc.) the UCS will nominally still be the same one, but it not longer matches the actual position of objects in the design. I could be manipulating objects in this "section" for 20 seconds or 20 minutes before this occurs, and I cannot discern any single action which triggers it.
Trying to revert to UCS world gives us an incorrect UCS world. The orientation and origin of the "new and corrupted" UCS world are both similar to that of the section we were just working in. To in top-view of this "corrupted" UCS world, all the objects are at some foreign rotation and position. Tellingly, if the UCS is instead set to that custom UCS from the "section" I was just working in, the position/rotation of objects with respect to the UCS now resembles what world should be. It is baffling, as though UCS world and the UCS I was just in seemed to be switched. However, the UCS section does not always perfectly align with what world should be. Why??
I cannot find any information regarding this problem. The only reliable solution we have right now is to save, close the drawing, and re-open it. This happens far too frequently to tolerate having to save and reload. We are unable to work on drawings once the bug happens.
Some extra facts to help explain the situation:
Has anyone experienced anything similar to this? Any ideas on how to identify the problem or fix it would be greatly appreciated.
Thank you in advance to anyone who offers help.
Have you tried this suggestion:
Please select the "Accept as Solution" button if my post solves your issue or answers your question.
Have you tried this suggestion:
Please select the "Accept as Solution" button if my post solves your issue or answers your question.
Hi Emilio,
Thanks for looking at it. Unfortunately I have tried both approaches and neither fix the bug once it has showed up. UCSFOLLOW = 1 does not prevent the bug from occuring in the first place, either.
Would you happen to have any other ideas?
Hi Emilio,
Thanks for looking at it. Unfortunately I have tried both approaches and neither fix the bug once it has showed up. UCSFOLLOW = 1 does not prevent the bug from occuring in the first place, either.
Would you happen to have any other ideas?
If nobody else provides more suggestion, consider opening a support ticket or contacting support:
Please select the "Accept as Solution" button if my post solves your issue or answers your question.
If nobody else provides more suggestion, consider opening a support ticket or contacting support:
Please select the "Accept as Solution" button if my post solves your issue or answers your question.
Hey thanks for trying to help. I appreciate the input, despite the dismissive tone. Unfortunately, I have tried this fresh designs several time (using the default acadiso.dwt template and others) and on fresh installs of AutoCAD. That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue, but am open to checking if you have any other ideas.
Cheers
Hey thanks for trying to help. I appreciate the input, despite the dismissive tone. Unfortunately, I have tried this fresh designs several time (using the default acadiso.dwt template and others) and on fresh installs of AutoCAD. That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue, but am open to checking if you have any other ideas.
Cheers
@lbminier wrote:
Hey thanks for trying to help. I appreciate the input, despite the dismissive tone....
Sorry you read it that way, my writing style is simply to-the-point.
@lbminier wrote:
...Unfortunately, I have tried this fresh designs several time (using the default acadiso.dwt template and others) and on fresh installs of AutoCAD. That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue...
None of those "fixes" do anything, now you know. I'm not sure anyone suggested them either.
@lbminier wrote:
...That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue, but am open to checking if you have any other ideas....
We are all full time AutoCAD users with jobs just like you, we're not Autodesk around here. Most here are also CAD Managers too and between all of us (not just myself) we've often found getting access to the problem drawing (since you're not paying us to enter your system to dissect it) is the best place to start looking into a problem like the one you describe. But you do get to decide how to proceed, and we all respect that.
if you are unable to share portions of DWG file(s) here for whatever reason, and all of us have 2019DWG file with no issues as you've described them, consider opening a support case with Autodesk if you are on subscription to seek out Autodesk Support's help while you wait, we don't fix BUGS but they log and they do:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-sup...
Best wishes.
@lbminier wrote:
Hey thanks for trying to help. I appreciate the input, despite the dismissive tone....
Sorry you read it that way, my writing style is simply to-the-point.
@lbminier wrote:
...Unfortunately, I have tried this fresh designs several time (using the default acadiso.dwt template and others) and on fresh installs of AutoCAD. That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue...
None of those "fixes" do anything, now you know. I'm not sure anyone suggested them either.
@lbminier wrote:
...That's what leads me to believe (like I mentioned in the last point of my original post's list) that it's not a drawing issue, but am open to checking if you have any other ideas....
We are all full time AutoCAD users with jobs just like you, we're not Autodesk around here. Most here are also CAD Managers too and between all of us (not just myself) we've often found getting access to the problem drawing (since you're not paying us to enter your system to dissect it) is the best place to start looking into a problem like the one you describe. But you do get to decide how to proceed, and we all respect that.
if you are unable to share portions of DWG file(s) here for whatever reason, and all of us have 2019DWG file with no issues as you've described them, consider opening a support case with Autodesk if you are on subscription to seek out Autodesk Support's help while you wait, we don't fix BUGS but they log and they do:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-find-my-sup...
Best wishes.
Can't find what you're looking for? Ask the community or share your knowledge.