Surface Pro 4 Display

Surface Pro 4 Display

Anonymous
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Message 1 of 4

Surface Pro 4 Display

Anonymous
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Hi Everyone,

 

I was wondering if you could help. I have a Surface Pro 4 i7 16gb with CAD installed. The software runs very well. The issue I am having is that the disply shows all lines as dotted. (Please see attached).

 

All lines are supposed to be in solid. I have checked the scaling on the Pro and everything is set to 100%. I have also connected it to a LCD monitor and I still have the same issue.

 

This issue is happening on 2 other Pro's we have in the office so I do not believe it is the computer.

 

I was wondering if anyone has come across this?

 

Thanks

 

Nick

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Message 2 of 4

Anonymous
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Accepted solution

@Anonymous wrote:

This issue is happening on 2 other Pro's we have in the office so I do not believe it is the computer.



based off what?

this scenerio can also prove its the Surface 4 hardware

do you have a machine that has a nvidia or amd card and able to install Autocad 2016 on it and see if the problem still happens

have you tried turning off hardware acceleration?

also if you are working for a company why are you using a student version of the software?

Message 3 of 4

Anonymous
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I am not sure what video card it is I will have to find out.

 

I will also try the hardware accelerator.

 

Also, I am using a student version because I am a student. I am doing a modern apprenticeship.

 

Thanks

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Message 4 of 4

Anonymous
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It was the hardware accelerator. Thanks

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