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Subscription renewal

RodneySabo6216
Observer

Subscription renewal

RodneySabo6216
Observer
Observer

Our subscription expired by 1 day due to delays in renewal from Dell...tried Autodesk first.  Do we have to reload AutoCadLT to use our renewed subscription of 2016 or a way to do it from 2015.  We are currently locked out...

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Anonymous
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@RodneySabo6216 wrote:

Our subscription expired by 1 day due to delays in renewal from Dell...tried Autodesk first.  Do we have to reload AutoCadLT to use our renewed subscription of 2016 or a way to do it from 2015.  We are currently locked out...


You should talk to your reseller.

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matthew.d
Alumni
Alumni

Hi @RodneySabo6216

 

Welcome to the community!

Sorry to hear about the issue. To clarify, what do you mean reload? This is a desktop subscription correct? You should just be able to log into the program if your account is set up correctly, however I am not seeing any products in your account. You may need to speak to your reseller and previously suggested.



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

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