Student Access download will not open

[egustaf4]

When opening downloaded file, it gives error message that ,"Product download consists or multiple files.  At least one file is missing or has not been downloading yet."   

[TheCADnoob]

Are any popups blocking the downloads?

check out this article and see if it helps

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-message-inst...