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sheet set manager : rename option greyed out

Anonymous

sheet set manager : rename option greyed out

Anonymous
No aplicable

Hi all,

 

I am having a strange issue with my sheet set manager. some of the sheets associated with SSM has rename & renumber option greyed out while a few drawings - recently added to SSM - can be renamed and renumbered.

 

what am I doing wrong? can anyone help me in this regards? thanks in advance.

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Soluciones aceptadas (2)
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16 Respuestas
Respuestas (16)

JTBWorld
Advisor
Advisor

Are the drawings opened? You can try open one of them and see if it's in use or not. 


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com

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CADmonkey_UK_Building_Services
Collaborator
Collaborator
When a DWG is opened, acad creates a small file that 'locks' the DWG and is called a DWL file. This gets deleted when the DWG is closed.

If Acad crashes while there are DWGs open, these files don't get deleted. Find them and delete them.
======================================================

Please select the Accept as Solution button if my post solved your issue.

Intel 7740x - Quadro 6000 - 32Gb RAM - CADmouse - Logitech G710
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Anonymous
No aplicable

thank you for the reply guys.

1. no the file is not open anywhere else. I am the only person using the SSM 7 subsequently the CAD file.

2. There is no dwl issue. I have checked "view hidden items" in windows explorer to see if there is any dwl or any other thing but it is nothing like that.

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CADmonkey_UK_Building_Services
Collaborator
Collaborator

Can you rename the affected files manually in Windows Explorer?

======================================================

Please select the Accept as Solution button if my post solved your issue.

Intel 7740x - Quadro 6000 - 32Gb RAM - CADmouse - Logitech G710
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pkolarik
Advisor
Advisor

@JTBWorld wrote:

Are the drawings opened? You can try open one of them and see if it's in use or not. 


You can still use the "rename and renumber" option in SSM even if the file is open. Unfortunately, we have people here who don't pay attention and do this from time to time. It can mess up the link between some fields and Sheet Set pretty wildly some times.

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Anonymous
No aplicable

Hi all,

 

1. Yes. I can rename CAD file in windows explorer. I can even rename layout manually when the file is open in AutoCAD - however not through the SSM.

2. And yes i second that thought that no matter CAD file is open somewhere or not, you can always rename layout within SSM - at least you should be.

 

If it helps, i can upload the etransmit  where you can see the problem. 2 of the drawings in the same file - which were added 3 days back into the SSM - can be renamed and renumbered very easily within SSM but rest files - which are present in SSM for last 2-3 months - can't be renamed.

Also, for information,the whole folder of drawings has been made to sync with Google drive using Google back and sync although i don't think it is causing the problem because if it would, those 2 drawings added in SSM later on would also had got affected.

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JTBWorld
Advisor
Advisor

Either you can upload or email. I can take a look. 


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com

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Anonymous
No aplicable

I said that I could upload but now I think I won't be able to post it publicly.

 

I can share over email, however. please share ur email id.

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JTBWorld
Advisor
Advisor

See https://jtbworld.com/contact


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com

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Anonymous
No aplicable

link shared

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Anonymous
No aplicable

ok... so I dug in a bit more on this matter and here is what I found.

1. I etransmit the whole SSM and every file in it. Then I unzip the etransmit package and i access those SSM & Cad files. There, I can rename & renumber easily.

2. if i copy back all the CAD files & SSM file from the unzipped etransmit folder into original location, the rename & renumber option again becomes greyed out.

 

the original location is set to have backup and sync with google drive. is it causing the problem? I can't narrow down it anymore. any bright ideas here?

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JTBWorld
Advisor
Advisor
Solución aceptada

The shared folder was empty. But it sure seems like google drive is causing this. Try another location on google drive instead of original location. 


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com

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Anonymous
No aplicable

Hi Jimmy,

 

Apologies for the mistake. Please visit the link again. The shared folder is populated with zip files now.

 

Also, i investigated it further. I copied the whole project folder to a different HDD (different physical HDD & not just different partition of HDD) which is not made to sync with Google drive. It was done just to check if Google drive is causing problem.

I opened the dst file from new location and again rename and renumber option was grayed out.

 

I am now confused. If it was caused by Google drive, then the problem shouldn't had popped up at new location but it did.

It seems there is some issue with Cad and/or folder structure which is being repaired/corrected when a etransmit being saved?

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Anonymous
No aplicable
Solución aceptada

Ok guys... I dug in a bit more on the matter last night and finally, I have been able to figure out what's going on. I repeated the whole process 5 times last night with variations in each step to pin-point the exact reason and it turned out to be as follows.

 

1. it is definitely the google backup & sync application which is causing the problem.

2. backup and sync is doing some sort of trouble which is irreversible and that's why when I copied the whole folder to a different location, the rename options was still greyed out.

3. In the etransmit setup, if you set CAD to purge each file in the package before saving the zip file, the problem would be fixed somehow. if the purge option is not on, the problem would persist.

4. after doing etransmit, you can copy back the whole folder to the original location. before starting to copy, make sure that the google backup & sync application is not running. Also, before copying, make sure to delete a hidden file named "desktop" from every sub-folder. this file is created by google backup & sync to identify the folder as a part of its syncing items. You can use CAD and rename option won't be greyed out - you can rename and renumber any and all files.

5. the problem will return if you run the google backup and sync app again.

 

All in all - Back & Sync can't be used while working on SSM. the only way out is to manually take backups to google drive instead of automatic and live syncing by the google application.

 

Thank you all guys who took time to reply on the issue.

 

Anonymous
No aplicable

Hello everyone here, posting on this thread after a long time now. I wanted to update you all that almost 7-8 months back, our team switched to Google "Drive file stream" application instead of Google "backup and Sync".

 

The application appears to be doing a similar job but technicalities are different. both are meant for data syncing with google drive but backup and sync is primarily meant for private users (xyz@gmail.com email ids). also, in backup and sync, your local hard disk is primary and google drive is slave (where backup is being saved). the target audience of Drive file stream - however - is corporate users with private domains (xyz@xyz.com email ids hosted on Gmail). in drive file stream, data on google drive is master and its copy on your local hard disk (if you choose the option for data to be available offline) is the slave. also, when you install drive file stream, it creates a virtual drive in your computer (the size will be equal to the storage capacity of your google drive). you can see the drive in "my computer" and it would look & function like any other HDD partition.

 

Now our team is spread in 4 different geographical locations (thanks to COVID). at the farthest distance, we are 2000Kms apart. we are working using drive file stream. all our laptops are working on drive using AutoCAD. the file is opened directly from google drive and saved back directly online into google drive. Since the drive file stream creates a virtual HDD, AutoCAD thinks that it is opening file from a local HDD and not any cloud location.

 

all the SSM features are working as it should be without any glitch. all other cad features are working as it is without any glitch. so all in all, back & sync was the problem (and still is) while Drive file stream works like a charm.

 

I wanted to update you guys just in case if COVID is causing similar trouble to you guys as well, you may consider doing a could setup. please remember NOT to use backup & Sync. The only flip side is that in order to use Drive file stream, you must have a private email address hosted on Gmail.

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dan_perde
Participant
Participant

The issue of these checkboxes being grayed out it's been giving me a heartburn for years. Getting no help after extensive online research and opening help tickets with Autodesk and their local vendor, I started doing my own troubleshooting. I identified the culprit being custom icons for my projects' folders.

I am a CAD manager and I always have 2 versions of Civil 3D on my machine, sometimes even 3 (2019, 2021, 2024 right now). To make it easier for myself to keep track of the C3D version in which a project is designed, I change a project's folder icon with the said C3D version icon. Well...that breaks the SSM by making it believe that the folder is read-only, even though it is not. Moving the sheet set and the dwgs in a folder with the Windows default icon fixes the issue.

While the problem was me, customizing my folders, it seems like it should not be happening. Any Autodesk reps here to look into it?

Hopefully this will help others.