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Save in iCloud on windows fails

5 REPLIES 5
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Message 1 of 6
ar21913
214 Views, 5 Replies

Save in iCloud on windows fails

When I open and work a dwg saved in iCloud (downloaded on my windows iCloud  folder) and try saving it is fails saving it and saves it as a .tmp format on the same folder again and again and not overwriting it.

5 REPLIES 5
Message 2 of 6
pendean
in reply to: ar21913

.tmp files are created when the destination is locked from the OS's ability to erase-rename-save to that folder.
There is nothing to fix in the program, that is going to have to come from your icloud account/windows sync settings.

Seek out icloud support for help.
Message 3 of 6
ar21913
in reply to: pendean

I did and they told me there is nothing they can do and I would have to talk to Autodesk 

Message 4 of 6
pendean
in reply to: ar21913


@ar21913 wrote:

I did and they told me there is nothing they can do and I would have to talk to Autodesk 


So it may be time to move away from iCLOUD services if they say it is a known issue? FYI, these forums are not Autodesk, we are end users just like you, if you need Autodesk Support, do this

https://www.autodesk.com/support/account/manage/use/support#:~:text=com/plans.-,Contact%20support,-S...
and
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Contacting-a-techn...

 

HTH

Message 5 of 6
ar21913
in reply to: pendean

Thanks, I do know that you are a user as well but I have a student licence and the only contact info I can contact is the forum. Thanks though I’ll look into it 

Message 6 of 6
pendean
in reply to: ar21913


@ar21913 wrote:

...but I have a student licence...


Ah, good to know. You are welcome to wait for someone that also uses iCLOUD with AutoCAD to reply (if they want to do so). A quick search on the web and I only see this, you can give that a try

https://forums.autodesk.com/t5/autocad-lt-forum/autocad-lt-doesn-t-save-dwg-in-icloud/m-p/11527822#M... 

 

Are you on a MAC and running Windows AutoCAD in parallels or something similar by chance?

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