"AutoCAD Freezing Up."

[Anonymous]

ive just installed autocad 2016 on a new dell computer.  it will freeze up while in orbit mode in 3d.  i need to end task through the task manager.  this happening 1-2 times per hour.  it has a 3.5 ghz processsor, 16 gb ram, 64 bit.  im about to toss it out window.

[stevetamplen]

Hello anchores, and welcome to the Forums!

Can you please give me some additional information?

1. What OS are you using?

2. What exact video card do you have?

3. What video driver version do you have installed?

[paullimapa]

Does the problem still exists if you turn off Hardware Acceleration?

Command: 3dConfig

Click the button next to On

Area Object Link | Attribute Modifier | Dwg Setup | Feet-Inch Calculator
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[Anonymous]

os-win 7 pro

video card nvidia quadro k2200

driver 361.91

[Anonymous]

i will work with it off for today and see if that works.  i had the video driver updated to latest version when i notice some of my text was not rendering.  i had to turn the hardware accelorator off to see it clearly.  should i have a diffent video card so i can keep the accelorator on and not freeze my program while working in 3d?  here is windows description of problem:

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: acad.exe
Application Version: 26.1.107.0
Application Timestamp: 55f64429
Hang Signature: d336
Hang Type: 2049
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: d3369eef2b6c0ba2665f21f9512c07d7
Additional Hang Signature 2: 9340
Additional Hang Signature 3: 9340a5f51b2fb671fad9f79efe0c8ca9
Additional Hang Signature 4: 6844
Additional Hang Signature 5: 6844dc3009f4752530c6dcd840c3613e
Additional Hang Signature 6: 0785
Additional Hang Signature 7: 07850b9807a3c10208ef470cbce4ae92

[Anonymous]

here is windows description of problem

Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: acad.exe
Application Version: 26.1.107.0
Application Timestamp: 55f64429
Hang Signature: d336
Hang Type: 2049
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: d3369eef2b6c0ba2665f21f9512c07d7
Additional Hang Signature 2: 9340
Additional Hang Signature 3: 9340a5f51b2fb671fad9f79efe0c8ca9
Additional Hang Signature 4: 6844
Additional Hang Signature 5: 6844dc3009f4752530c6dcd840c3613e
Additional Hang Signature 6: 0785
Additional Hang Signature 7: 07850b9807a3c10208ef470cbce4ae92

[pendean]

IF autodesk does not have a driver for your vard/software/OS combo, you will need to start GRAPHICSCONFIG command and turn off hardware acceleration.
http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112

[stevetamplen · Accepted solution]

anchores;

Here is what the Autodesk Certified Hardware recommends for your OS and AutoCAD version:

NVIDIA Quadro K2200

The recommended version is 354.56 (or 341.21 if the 354.56 has any issues), and you can download either from the above link, or go to Nvidia.

Latest is not always greatest in AutoCAD.

You can always go to Certified Hardware to see Autodesk recommended video hardware and driver versions based on your OS and AutoCAD version.

[stevetamplen]

Please accept as solution if my post fully resolved your issue, or reply with additional details if the problem persists.

[stevetamplen]

@Anonymous

Did any of the suggestions solve the issue?