Purchased a Macbook Pro 2019. Unknowingly under Remote Management by Autodesk

[Anonymous]

Hello,

I purchased a 2019 16in Macbook Pro about a month ago off of Craigslist. The seller advertised that Macbook was spec'd to run any and all Autodesk software, which is mainly why I purchased this particular Macbook. I proceeded to a detailed checklist towards making sure that the Macbook checked out as advertised and all was well. In fact, I used the computer for about a week until I decided to perform a factory reset to wipe all previous information since I did not do so since ownership.

After reformatting the hard drive and reinstalling the iOS, I'm now prompt with a message asking for an Autodesk login. This is because the computer is registered to Autodesk under Remote Management. At first I did not have a clue as to what this meant but after researching Apple's Remote Management service, I panicked and contacted the seller which unfortunately, I'm not able to get a hold of. 

Now, my fear is that I may possibly have purchased a stolen corporate property while being down $2700. As an engineering student, this one blows.

I contacted Apple and the number provided from the prompt message which I believe to be Autodesk's HQ but still no solution.

I'm aware that this probably isn't the correct area on the forum to post this but i'm hoping I can get some direction on how to resolve this matter.

Thank you,

Derrick M.

[RobDraw]

You chose to take a risk by buying off of Craig's List. It sounds like the sale was "as is". That means you are almost assuredly out of luck. You can try contacting the seller and/or Craig's List. You might get lucky.

If your Autodesk products are legit, you should be able to use them on another computer. You can also post to the Installation and Licensing forum or contact Autodesk support if you have any trouble getting your programs to run on your next computer. 

[Anonymous]

As a long time user of Autodesk software, I still have the capabilities of running Autodesk software on my other computer being that my licensing are legitimate but yes, I did take the risk and it did not serve me well.

I would really like to know if theres a way to check if the Macbook is in fact stolen property. I still have access to the model information and serial number

[Anonymous]

contact apple or the police

nothing to do with Autocad or Autodesk