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Problems Connecting to License Mgr

Anonymous

Problems Connecting to License Mgr

Anonymous
No aplicable

I replaced our original license server with a new server.  AutoDesk sent me the new .lic file that I installed on the new server.  When I run AutoCAD from the client PC it asks me to specify the license server.  When I put in the new license server it cannot connect to it.  I get a message that a valid license could not be obtained by the network license manager.  If I open up FlexNet License mgr on the server and do a "Perform Status Enquiry" it says lmgrd is not running:  Cannot connect to license server system.  The license server manager (lmgrd) has not been started yet, the wrong port@host) or license file is being used, or the port or hostname in the license file has been changed.

I contacted AutoDesk licensing and they seem to think I need technical support and that this is not a licesning issue.  Any suggestions?  

 

License Server error5.JPG

License Server error5.JPG

License Server error2.JPG

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Respuestas (3)

rkmcswain
Mentor
Mentor

 

The -15 error code, as you have found, is pretty generic for "can't find a license" - this is why it's prompting you for another LM.

Since you already know that the "lmgrd is not running" - have you tried to start the service manually?

Have you tried to see if it IS running? And if so, that would point to a different issue.

 

 

Ref:: Autodesk Network License Manager Troubleshooting

 

 

R.K. McSwain     | CADpanacea | on twitter
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Anonymous
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Yes, I have.  I've noticed two things now.  

 

1.  When I view the log it says

 

0:50:22 (adskflex) EXITING DUE TO SIGNAL 25 Exit reason 2
10:50:26 (lmgrd) adskflex exited with status 25 (Invalid host)
10:50:26 (lmgrd) Please correct problem and restart daemons

 

2.  When I open up the license file in notepad the host name is correct but the address after the host name is different than the MAC address on the server.  I provided AutoDesk with this info, so I think they need to create a new .lic file for me which is what I wanted them to do all along.  Their support is awful.  You get a response every two days.  

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Anonymous
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Solución aceptada

AutoDesk finally sent me a new license file that corrected the issue.  They could have sent me this over a week ago.