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Odd Resolution thing, in some dialogues and other places

mdhutchinson
Advisor

Odd Resolution thing, in some dialogues and other places

mdhutchinson
Advisor
Advisor

I am installing Revit, AutoCAD, AutoCAD MEP and the like on a new Lenovo P51 Laptop...

...And I am seeing some very odd Resolution issues going on.

Some text and even Button Controls in a number of dialog boxes in several programs & Add-ons appear very dinky, small, and in some cases almost illegible.

I've tried a couple of video drivers without resolution (no pun intended) and I am wondering what it is that is going on.

 

Please help!

 

(see the attached images)

 

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Soluciones aceptadas (2)
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4 Respuestas
Respuestas (4)

natasha.l
Alumni
Alumni
Solución aceptada

Hello @mdhutchinson

 

Do you know if this is a high DPI resolution screen? You may have to increase or decrease the screen resolution. Please review some of the information in the forums & Autodesk help to see if it helps resolve this for you. 

 

DPI scaling AutoCAD

Display scale warning

 

Please let us know if you need some more suggestions. I will be moving this post to a product board so they can provide some more suggestions. 

 

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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chriscowgill7373
Advisor
Advisor

@mdhutchinson for the AutoCAD issues, please make sure you have the 2017.1.2 update installed.  It contains many dialog box fixes for high-resolution monitors (4k)

You can find the update in your Autodesk account product updates page.  

 


https://manage.autodesk.com/cep/#products-services/updates


Christopher T. Cowgill, P.E.

AutoCAD Certified Professional
Civil 3D Certified Professional
Civil 3D 2022 on Windows 10

Please select the Accept as Solution button if my post solves your issue or answers your question.

mdhutchinson
Advisor
Advisor

This is a Lenovo ThinkPad P51 Laptop .... yes it does look like it is a 4K Resolution.

Native resolution is currently set at setting specified as Recommended values... 3840 x 2160 with 250% ... size of text, apps, and other items

 

I surely think this is the fix.

 

Also, we run Revit 2016, 2017 and 2018 projects currently.

See service packs in the below image:

ServicePacks.PNG

 

 

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mdhutchinson
Advisor
Advisor
Solución aceptada

I changed the resolution to 1920 x 1080 and Scaling 125% for size of text, apps, and other items to 125%.

This has fixed the issue.

 

Thanks!