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None Plot device has been substituted HP Design jet 500

Anonymous

None Plot device has been substituted HP Design jet 500

Anonymous
No aplicable

Hello, every time i try to plot/print a page on my Autocad, it tells me that cannot use my HP Design jet 500 it was working fine before. How can i fix this.

thank you.

 

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

>> it tells me that cannot use my HP Design jet 500

Please show us an exact message about that, I can't believe that AutoCAD tells you "you cannot use the plotter" ... without any details.

 

Also let us know:

  • which version of AutoCAD are you using
  • which service-pack for AutoCAD is installed
  • which version of HP-driver do you have installed
  • which operating system are you using

 

>> it was working fine before

...before what? What changed, what is different to "it was working before"?

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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Anonymous
No aplicable

I have the same problem from autocad 2009 when ribbon was made with our ploter HP design Jet 4500,

 

autocad was doing someting with ram , i have it 46GB but still wont help on autocad 2016

 

I found out,  if have only one empty drawing open with this one which I want to plot then autocad move to empty drawing whene is something doing.

If still dont found ploter, then i close and open again autocad, or restart computer.

 

I install new ploter - universal  Print driver HPGL and sometimes work, sometimes not, with this driver I dont recomend to plot tiff,... because it is missing

parts of drawing.

 

In autocad 2006 was possibility that you minimaze autocad and cpu of ram was again on 0,  I am searching solution 8 years about it.

 

 

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gotphish001
Advisor
Advisor

Is it windows 10? We had tons of issues with our HP designjet 500. One of the work arounds is to print every thing to a pdf then print the pdf on the plotter.

 

HP support is terrible. You might as well ask a tree outside for help instead of them. The help will be similar. Their end solution was that plotter was old and I should just buy a newer model.  HP forums are much less helpful than these forums as well. My forum question got 2 replies. One said I put a space in "design jet" and it didn't have a space and the other asked what plotter I had. It said what plotter in the subject line and probably 5 times in my post. doh



Nick DiPietro
Cad Manager/Monkey

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pendean
Community Legend
Community Legend
There are many posts in this forum on the HP500 topic and all with users that have discovered solutions, here is a start https://forums.autodesk.com/t5/autocad-forum/hp-designjet-500-42-and-autocad-2015-does-not-support-t...
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