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no puedo instalar autocad 2015

Anonymous

no puedo instalar autocad 2015

Anonymous
No aplicable

he tratado de instalar autocad, una version que baje para profesores, le doy la licencia la llave, pero cuando ya se instala me sale al final un error, he probado versiones 2016, 2015,he borrado todos los rastros de versiones anteriores incluso baje un programa para ello, lei que podia ser problema de microsoft.NET, lo desinstale y volvi instalar segun los paso que me indicaron en hoja de autodesk, pero estoy deseperada siempre el mismo error, y tengo una entrega y muchos trabajos pendiente, porfavor ayudenme, estoy deseperada....

les copio errores que me aparecen

 

 

2016/4/21:19:06:42 Carola CAROLA-PC === Setup started on CAROLA-PC by Carola ===
2016/4/21:19:06:42 Carola CAROLA-PC Path_Length: 157
2016/4/21:19:06:42 Carola CAROLA-PC Current Directory C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm
2016/4/21:19:06:42 Carola CAROLA-PC Launch
2016/4/21:19:06:42 Carola CAROLA-PC CommandLine   
2016/4/21:19:06:42 Carola CAROLA-PC Path_Length: 157
2016/4/21:19:06:42 Carola CAROLA-PC Current Directory C:\Users\Carola\AppData\Local\Temp\_AIBAC6.tmp
2016/4/21:19:07:06 Carola CAROLA-PC === Setup ended ===

2016/4/21:19:06:52 Carola CAROLA-PC === Setup started on CAROLA-PC by Carola ===
2016/4/21:19:06:52 Carola CAROLA-PC Path_Length: 157
2016/4/21:19:06:52 Carola CAROLA-PC Current Directory C:\Users\Carola\AppData\Local\Temp\_AIBAC6.tmp
2016/4/21:19:06:52 Carola CAROLA-PC Launch
2016/4/21:19:06:54 Carola CAROLA-PC Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Carola\AppData\Local\Temp\_AIBAC6.tmp\Setup\AcSetup.dll
2016/4/21:19:06:54 Carola CAROLA-PC Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/4/21:19:07:05 Carola CAROLA-PC PageOpen LaunchDialog  
2016/4/21:19:07:09 Carola CAROLA-PC PageOpen LicenseDialog  
2016/4/21:19:07:17 Carola CAROLA-PC PageOpen ProductInfoDialog  
2016/4/21:19:08:44 Carola CAROLA-PC PageOpen ProductSelectionDialog2  
2016/4/21:19:08:50 Carola CAROLA-PC PageOpen FullProgressDialog  
2016/4/21:19:08:50 Carola CAROLA-PC Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Carola\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2016/4/21:19:12:08 Carola CAROLA-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=-2147023436
2016/4/21:19:12:08 Carola CAROLA-PC Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Carola\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2016/4/21:19:15:24 Carola CAROLA-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=-2147023436
2016/4/21:19:15:24 Carola CAROLA-PC Installing DirectX Runtime: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2016/4/21:19:16:10 Carola CAROLA-PC Install DirectX Runtime Succeeded 
2016/4/21:19:16:10 Carola CAROLA-PC Installing Autodesk Material Library 2015:   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2015" SETUP_PACKAGECODE={E5C1CEF2-523C-456E-B0A7-DE574483ACD4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2016/4/21:19:16:10 Carola CAROLA-PC Install Autodesk Material Library 2015 Failed Installation aborted, Result=1622
2016/4/21:19:16:11 Carola CAROLA-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/4/21:19:16:12 Carola CAROLA-PC PageOpen InstallCompleteDialog  
2016/4/21:19:42:20 Carola CAROLA-PC === Setup ended ===

2016/4/21:20:47:33 Carola CAROLA-PC === Setup started on CAROLA-PC by Carola ===
2016/4/21:20:47:33 Carola CAROLA-PC Path_Length: 157
2016/4/21:20:47:33 Carola CAROLA-PC Current Directory C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm
2016/4/21:20:47:33 Carola CAROLA-PC Launch
2016/4/21:20:47:33 Carola CAROLA-PC CommandLine   
2016/4/21:20:47:33 Carola CAROLA-PC Path_Length: 157
2016/4/21:20:47:33 Carola CAROLA-PC Current Directory C:\Users\Carola\AppData\Local\Temp\_AIC9F.tmp
2016/4/21:20:48:09 Carola CAROLA-PC === Setup ended ===

2016/4/21:20:47:48 Carola CAROLA-PC === Setup started on CAROLA-PC by Carola ===
2016/4/21:20:47:48 Carola CAROLA-PC Path_Length: 157
2016/4/21:20:47:48 Carola CAROLA-PC Current Directory C:\Users\Carola\AppData\Local\Temp\_AIC9F.tmp
2016/4/21:20:47:48 Carola CAROLA-PC Launch
2016/4/21:20:47:55 Carola CAROLA-PC Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Carola\AppData\Local\Temp\_AIC9F.tmp\Setup\AcSetup.dll
2016/4/21:20:47:55 Carola CAROLA-PC Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/4/21:20:48:06 Carola CAROLA-PC PageOpen LaunchDialog  
2016/4/21:20:48:21 Carola CAROLA-PC PageOpen LicenseDialog  
2016/4/21:20:48:34 Carola CAROLA-PC PageOpen ProductInfoDialog  
2016/4/21:20:49:34 Carola CAROLA-PC PageOpen ProductSelectionDialog2  
2016/4/21:20:49:40 Carola CAROLA-PC PageOpen FullProgressDialog  
2016/4/21:20:49:41 Carola CAROLA-PC Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\Carola\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2016/4/21:20:52:57 Carola CAROLA-PC Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=-2147023436
2016/4/21:20:52:57 Carola CAROLA-PC Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\Carola\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2016/4/21:20:56:14 Carola CAROLA-PC Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=-2147023436
2016/4/21:20:56:14 Carola CAROLA-PC Installing DirectX Runtime: "C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2016/4/21:20:57:07 Carola CAROLA-PC Install DirectX Runtime Succeeded 
2016/4/21:20:57:07 Carola CAROLA-PC Installing Autodesk Material Library 2015:   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2015" SETUP_PACKAGECODE={E5C1CEF2-523C-456E-B0A7-DE574483ACD4} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="C:\Autodesk\AutoCAD_2015_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2016/4/21:20:57:07 Carola CAROLA-PC Install Autodesk Material Library 2015 Failed Installation aborted, Result=1622
2016/4/21:20:57:08 Carola CAROLA-PC Rollback DirectX Runtime Failed Failure is ignored, Result=1619

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stevetamplen
Alumni
Alumni

Hello rojasgiron, and welcome to the Forums!

 

Translation from Google, apologies if not accurate:

"I tried to install autocad, a version that down for teachers, give the license key , but when it is installed I get at the end of an error , I tested versions 2016 , 2015 , I have erased all traces of previous versions even download a program for it , read that could be microsoft.NET problem , uninstall it and returned install according to the step indicated in sheet autodesk me , but I'm always deseperada the same mistake , and I have a delivery and many outstanding works , please help me , I'm deseperada ....

I copy them errors that appear me"

 

 

This error is a common Microsoft C++ install error. Often the fix is to uninstall the C++ elements and reinstall them, but there are a few other things we can try first:

1. You need admin permissions to install.  Login as the admin (local if you're installing from a DVD, or Domain if you're installing from a deployment).

2. Empty the temp folder

3. Access being denied to update/change a registry key. Create a new user, and login and try the install again.

4. Installing the software to a D:\ when the D:\ doesn't exist as a local hard drive.

5. An older version of the DWF Viewer or Design Review, or Internet Explorer on the system. Uninstall these programs, reboot, and try again using the boot up suggestion below. For Internet Explorer you will want to upgrade it to a newer release.

6. Anti-virus, anti-spyware or the User Access Control (UAC) turned on.  Disable them before attempting an install. Especially the UAC as it denies access to a few different places on the hard drive.  

7. Path to the setup.exe or shortcut icon on the network drive is too long.

8. Unable to overwrite newer files on the system, for example: C++ (or another component that is being installed) has been updated and we’re trying to install an older version.

 

Please try these things, and post back to let me know if they worked, or if you need more help.


If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

 


Steve Tamplen

Technical Support Specialist
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stevetamplen
Alumni
Alumni

@Anonymous

 

Did any of the suggestions solve the problem?

 

If so, please post back to let me know.


Steve Tamplen

Technical Support Specialist
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