New video card Nvidia Quadro K420

New video card Nvidia Quadro K420

Anonymous
Not applicable
4,226 Views
8 Replies
Message 1 of 9

New video card Nvidia Quadro K420

Anonymous
Not applicable

I recently installed a new Nvidia Quadro K420. Works well, I found it on the tested cards by Autodesk for Autocad. My only concern is that the hardware acceleration is turned off/ greyed out. So the 3dconfig option is not available to me. 

 

I have updated the driver , it has the newest one downloaded from Nvidia. 

 

How do I resolve this?

 

Everything else works fine.

0 Likes
Accepted solutions (2)
4,227 Views
8 Replies
Replies (8)
Message 2 of 9

rkmcswain
Mentor
Mentor

The GraphicsConfig and 3DConfig commands (same thing) are available regardless if HA is enabled or not AFAIK.

Have you tried typing in these commands?

Also try the -GRAPHICSCONFIG command (note the leading hyphen).

If they do not work, are you getting an error?

R.K. McSwain     | CADpanacea | on twitter
0 Likes
Message 3 of 9

pendean
Community Legend
Community Legend
You will need an Autodesk-authored driver if the one from NVidia can't do it: same place you got the info from probably also had a driver.
0 Likes
Message 4 of 9

Anonymous
Not applicable

It's still greyed out. I have even downloaded the driver from Autodesk for my graphics card. Restarted my pc and still nothing. 

 

I have run graphics config and the option to run accelerator is greyed out. Please help.

0 Likes
Message 5 of 9

rkmcswain
Mentor
Mentor

When you run the GraphicsConfig command, what does it say in the Hardware Setup section? Does it show your NVIDIA card?

 

b88.png

R.K. McSwain     | CADpanacea | on twitter
0 Likes
Message 6 of 9

Anonymous
Not applicable

See image

 

0 Likes
Message 7 of 9

john.vellek
Alumni
Alumni

Hi @Anonymous,

 

Can you prepare a NFO for me and send it to [email protected]?  i would like to examine your configuration to see if there is something obvious that would be causing this.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
0 Likes
Message 8 of 9

john.vellek
Alumni
Alumni
Accepted solution

Hi @Anonymous,

 

Try forcing the DirectX to make this work. Here is an article that desribes how to do this with DirectX 9. Just substitute 11 wherever you see the older version in the instructions.

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
0 Likes
Message 9 of 9

Anonymous
Not applicable
Accepted solution

Wow that last post worked. I entered the value Dx9 and followed the steps and my hardware acceleration is on :). thank you!

0 Likes