New Plotter Calibration Settings not Saving

[Anonymous]

Hello-

I noticed my drawings are not printing quite to scale.  Over 9' they are about 6" off.  In searching through the forums I narrowed the issue down to having something to do with my plotter calibration settings.  When I try to re-calibrate it fixes the issue when it comes to test plotting the square shape.  However, when I exit out of this menu none of these settings are saved.  It's like I performed no action whatsoever.  So I tried to find where my new PC3 file was saving and I cannot find it.  I don't know if the folder is hidden somewhere or what?  Could someone please help me out with this?

[alex101000]

Try this solution.

[Anonymous]

Thank you for your reply.  I am able to locate the files I needed to see.  I'm trying to modify the AdobePDF plotter calibration setting. I found that my plotter needed calibrating.  I am able to re calibrate the "test square" so it is able to print to scale.  However, my settings do not get saved.  When I close out of the "add a plotter wizard" and re-try the test I have to go through the procedure all over again.  It's not saving.  Do you have any advice?

[john.vellek]

Hi @Anonymous,

I am worried if you adjust the PDF settings, that if you share the PDF it will print out incorrectly for the recipients.  If you are printing directly to a hardware device then calibration makes more sense.  What kind of plotter do you have installed?  Are you seeing the plot inaccuracy using different media?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Hi John-

Thank you for your help.  I work remotely and need to e-mail drawings in PDF format to people a lot.  Then they print my work from their printers.  My office always plots to PDF first, never directly to a printer from the program.  However, I did test printing directly to a printer because I am having so many problems printing to PDF.  Plotting directly to printer comes out to scale with no issues.  When people print my pdf's they don't come out to scale.  I've tried 2 printers myself and the inaccuracy was in both.  Do you know what could be causing this problem?

Thanks again,

Jodi

[john.vellek]

Hi @Anonymous,

Please attach some sample PDF files that you have dimensions on so I can try to plot on my side to verify that they are accurately created.

What PDF viewer are you using?

[Anonymous]

John-

Here are sample pdf's from 2 separate project files.  I am using Adobe Acrobat Pro DC to view and print PDF's.  Thanks for the quick response!

-Jodi

[john.vellek · Accepted solution]

Hi @Anonymous,

I printed eachof your PDF docs to my physical printer and then took out a scale.  Everything measures as dimensioned.  I even brought the data back into AutoCAD using PDFimport and it still looks correct.

So, if you are seeing different scaling on your hardcopy print, please make sure to check in Acrobat that you are not applying any scaling or "Fit to page" in your print settings.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Thank you!  I should have looked at that, I guess I don't know much about Adobe Acrobat.  I appreciate your help.