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Navigation problem with Spacemouse Enterprise in AutoCAD 2022

Anonymous

Navigation problem with Spacemouse Enterprise in AutoCAD 2022

Anonymous
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I have a 3DConnexion Spacemouse, that I use to navigate through AutoCAD. In AutoCAD 2022, the screen freezes when I have an active command (like when I am trying to copy or move an object from one point to another) and try to navigate to the destination point using the 3D mouse. It is working in 2020 and earlier versions. I have attached a screen recording showing the difference between the two versions. 

By the way, I have desktop with I9-9900 CPU and Nvidia RTX 2070 GPU. 

I have updated all the drivers but nothing changed. Any idea about what might be the problem?

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Respuestas (2)

cheryl.buck
Autodesk Support
Autodesk Support

Hi @Anonymous,

 

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 

Thank you for the recording. Display issues of that type are commonly graphics card or driver related. See the following Autodesk Knowledge Network article for suggestions: 

 

Mouse cursor or crosshair disappears in AutoCAD products

 

I do not see this card in the Certified Graphics Hardware list, NVidia may be able to suggest the best driver. 

 

If a post answered your question or resolved the issue, please click the Accept Solution button.

Likes are always welcome.

 

All the best,

 

Cheryl Buck
Technical Support Specialist



Did a post answer your question or help resolve the issue? Please click the Accept Solution button.
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Anonymous
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That graphic card is actually not on the list even for the older versions of AutoCAD, but it wasn't a problem. 

On the other hand, when I updated to AutoCAD service pack 2022.1.1 the problem was solved. 

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