My autoCAD is falls after 1 hour

My autoCAD is falls after 1 hour

Anonymous
Not applicable
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Message 1 of 4

My autoCAD is falls after 1 hour

Anonymous
Not applicable

Hey guys, 

I’m using autoCAD about 1 year, and every hour the software got stock and the i should reset my computer/kill the software at task manager.

if someone have a solution for that issue I’ll be happy!!

its a 2018 version and my computer hard(Lenovo Y700)

 

Thank a lot!

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328 Views
3 Replies
Replies (3)
Message 2 of 4

john.vellek
Alumni
Alumni

Hi @Anonymous,

 

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 

 What happens every hour on your computer? Do you have scheduled tasks running or perhaps a synch or backup? Does your Power Settings include a change at this time interval?

 

Please provide a NFO file so I can see how your computer is configured.your account page or from the Autodesk Desktop App?

 

 

Please select the Accept as Solution button if my post solves your issue or answers your question.

 

Have you fully updated your AutoCAD 2018 from 


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Message 3 of 4

Alfred.NESWADBA
Consultant
Consultant

Hi,

 

make sure AutoCAD is up-to-date, start command _ABOUT and look to the exact version information which should be (for AutoCAD 2018 and today) 2018.1.2.

Also install this update if not already done >>>click<<<.

 

- alfred -

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Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2026
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(not an Autodesk consultant)
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Message 4 of 4

john.vellek
Alumni
Alumni

Hi @Anonymous,

 

If you are still experiencing this issue, please provide some details per my last post so I can help to get this working properly for you.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
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