Missing features in T920 driver

Missing features in T920 driver

Anonymous
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Missing features in T920 driver

Anonymous
Not applicable

We have HP DesignJet T920 in our office and it is working fine for more than a year. Suddenly, I am not able to print on this plotter. 

I have downloaded the latest driver version from HP website and it is working fine except some missing features in the paper size as you can see in the below.

 

This is before installing the new driver. 

before.jpeg

 

This screenshot from the new driver.

after.jpeg

 

Also, when i print A2 size it prints A3 instead which is really weird !!!???

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pendean
Community Legend
Community Legend
Have you jumped into the driver's Printing Preferences yet to see if you have scaling overrides in place (Layout/Output Tab)?
Have you explored the issue at HP's Support forums yet? I suspect the issue is with all of your applications, isn't it?
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