Message saying lines do not intersect with the cutting edge, when they DO

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I have yet another problem. I used to have an add-on programme that performed functions like T-junctions, inserting doors, and numerous other great things. However, it will not work in autocad 2017, so I'm having to find ways to do things that used to take me no time at all. Cutting doors into walls is now a mission, and it's not helped by the fact that autocad now ALWAYS allows me to trim the first line, and then says the other line I want to trim "Does not intersect with the cutting edge." I have done everything I can - I've measured the lines to make sure they are the same length as the width of the wall, but I've extended the lines just in case they are off by a tiny amount. I've flattened the drawing to make sure the z co-ordinates are all zero - and I STILL get the "does not intersect" message. All I can do is pull them way past the line and then trim them back once I've trimmed the opening.
So far I am not at all impressed with this programme. I wouldn't mind if it was filled with new and exiting features, but so far everything just seems to have got more cumbersome. I've gone back to the classic hatch dialog box, because the new one is such a mess, and I am about to do the same (if it's possible) with the Mtext box. Why on earth they took the exit button and placed it where one now have to search for it is beyond me. Same thing with the block editor. I'm sort of getting used to finding the the exit buttons, but why on earth should I have to? Polylines now have a life of their own, and sometimes add bits to themselves for no reason. I'm constantly doing web searches for things like the fact that it told me "it couldn't offset that object" when I tried to offset a polyline. I discovered that I had to perform 'overkill' to get rid of any extra points. And since that same polyline worked in my previous version, presumably 2017 decided I didn't know what I was doing and changed it.