Installation Unsuccessful

[Anonymous]

I am a Student in AutoCAD class and my teacher told us to download the free student trial. So thats what i did. So i create an account and yada yada yada start the download. It downloads fine up until it starts downloading 10 of 17 remaining. All of a sudden the installation stops and a screen pops up and says AutoCAD failed to download along with all of its counterparts (ReCap, App Manager, etc.). I have completely wiped my computer, and then updated it to current windows etc. The computer is brand new (bought in spring 2015) and its an Acer 64-bit. I have tried downloading this thing about 15 times. Here is the installation log file. Please help!

2015/10/20:22:03:12 Scott ACER === Setup started on ACER by Scott ===
2015/10/20:22:03:12 Scott ACER Path_Length: 155
2015/10/20:22:03:12 Scott ACER Current Directory C:\Autodesk\AutoCAD_2014_English_Win_32_64bit_wi_en-us
2015/10/20:22:03:12 Scott ACER Launch
2015/10/20:22:03:12 Scott ACER CommandLine /PK 001F1 /SN 900-63930085 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/AutoCAD_2014_English_Win_32_64bit_wi_en-us_Setup....
2015/10/20:22:03:12 Scott ACER Path_Length: 155
2015/10/20:22:03:12 Scott ACER Current Directory C:\Users\Scott\AppData\Local\Temp\_AI3D53.tmp
2015/10/20:22:09:32 Scott ACER === Setup ended ===

2015/10/20:22:03:14 Scott ACER === Setup started on ACER by Scott ===
2015/10/20:22:03:14 Scott ACER Path_Length: 155
2015/10/20:22:03:14 Scott ACER Current Directory C:\Users\Scott\AppData\Local\Temp\_AI3D53.tmp
2015/10/20:22:03:14 Scott ACER Launch
2015/10/20:22:05:05 Scott ACER Download Play SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/SETUP_x64....
2015/10/20:22:09:30 Scott ACER Download Complete SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/SETUP_x64....
2015/10/20:22:09:31 Scott ACER Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Scott\AppData\Local\Temp\_AI3D53.tmp\Setup\AcSetup.dll
2015/10/20:22:09:31 Scott ACER Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2015/10/20:22:09:32 Scott ACER PageOpen LaunchDialog  
2015/10/20:22:10:05 Scott ACER PageOpen LicenseDialog  
2015/10/20:22:10:05 Scott ACER PageOpen ProductInfoDialog  
2015/10/20:22:10:05 Scott ACER PageOpen ProductSelectionDialog2  
2015/10/20:22:10:22 Scott ACER PageOpen FullProgressDialog  
2015/10/20:22:10:25 Scott ACER Download Play VCREDIST2008SP1X64 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:10:36 Scott ACER Download Complete VCREDIST2008SP1X64 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:10:36 Scott ACER Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2014\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2015/10/20:22:10:59 Scott ACER Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Succeeded 
2015/10/20:22:11:00 Scott ACER Download Play VCREDIST2010SP1X86 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:11:16 Scott ACER Download Complete VCREDIST2010SP1X86 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:11:16 Scott ACER Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2014\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe" /q /norestart /l C:\Users\Scott\AppData\Local\Temp\vcredist_x86_2010.log
2015/10/20:22:11:30 Scott ACER Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded 
2015/10/20:22:11:31 Scott ACER Download Play VCREDIST2010SP1X64 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:11:47 Scott ACER Download Complete VCREDIST2010SP1X64 http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/VCREDIST20...
2015/10/20:22:11:47 Scott ACER Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2014\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe" /q /norestart /l C:\Users\Scott\AppData\Local\Temp\vcredist_x64_2010.log
2015/10/20:22:11:58 Scott ACER Install Microsoft Visual C++ 2010 SP1 Redistributable (x64) Succeeded 
2015/10/20:22:11:59 Scott ACER Download Play DIRECTX http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/DIRECTX.ta...
2015/10/20:22:12:34 Scott ACER Download Complete DIRECTX http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/DIRECTX.ta...
2015/10/20:22:12:34 Scott ACER Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2014\3rdParty\DirectX\DXSETUP.exe" /silent
2015/10/20:22:12:58 Scott ACER Install DirectX Runtime Succeeded 
2015/10/20:22:12:58 Scott ACER Installing FARO LS 5.1.0.30630 (64bit):   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/20:22:13:33 Scott ACER Install FARO LS 5.1.0.30630 (64bit) Succeeded 
2015/10/20:22:13:34 Scott ACER Download Play CM http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CM.tar.lzm...
2015/10/20:22:15:44 Scott ACER Download Aborted CM http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CM.tar.lzm...
2015/10/20:22:15:44 Scott ACER Install Autodesk Material Library 2014 Failed Download Failed, Installation aborted, Result=1603
2015/10/20:22:15:54 Scott ACER Rollback FARO LS 5.1.0.30630 (64bit) Succeeded 
2015/10/20:22:15:55 Scott ACER Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2015/10/20:22:15:55 Scott ACER Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2015/10/20:22:15:55 Scott ACER Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2015/10/20:22:15:56 Scott ACER PageOpen InstallCompleteDialog  
2015/10/20:22:37:38 Scott ACER === Setup ended ===

2015/10/21:17:07:32 Scott ACER === Setup started on ACER by Scott ===
2015/10/21:17:07:32 Scott ACER Path_Length: 155
2015/10/21:17:07:32 Scott ACER Current Directory C:\Autodesk\AutoCAD_2014_English_Win_32_64bit_wi_en-us
2015/10/21:17:07:32 Scott ACER Launch
2015/10/21:17:07:32 Scott ACER CommandLine /PK 001F1 /SN 900-63930085 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/AutoCAD_2014_English_Win_32_64bit_wi_en-us_Setup....
2015/10/21:17:07:32 Scott ACER Path_Length: 155
2015/10/21:17:07:32 Scott ACER Current Directory C:\Users\Scott\AppData\Local\Temp\_AIB30E.tmp
2015/10/21:17:07:40 Scott ACER === Setup ended ===

2015/10/21:17:07:35 Scott ACER === Setup started on ACER by Scott ===
2015/10/21:17:07:35 Scott ACER Path_Length: 155
2015/10/21:17:07:35 Scott ACER Current Directory C:\Users\Scott\AppData\Local\Temp\_AIB30E.tmp
2015/10/21:17:07:35 Scott ACER Launch
2015/10/21:17:07:37 Scott ACER Download Skipped SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/SETUP_x64....
2015/10/21:17:07:38 Scott ACER Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\Scott\AppData\Local\Temp\_AIB30E.tmp\Setup\AcSetup.dll
2015/10/21:17:07:38 Scott ACER Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2015/10/21:17:07:40 Scott ACER PageOpen LaunchDialog  
2015/10/21:17:08:02 Scott ACER PageOpen LicenseDialog  
2015/10/21:17:08:02 Scott ACER PageOpen ProductInfoDialog  
2015/10/21:17:08:02 Scott ACER PageOpen ProductSelectionDialog2  
2015/10/21:17:08:07 Scott ACER PageOpen FullProgressDialog  
2015/10/21:17:08:08 Scott ACER Download Skipped DIRECTX http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/DIRECTX.ta...
2015/10/21:17:08:08 Scott ACER Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2014\3rdParty\DirectX\DXSETUP.exe" /silent
2015/10/21:17:08:32 Scott ACER Install DirectX Runtime Succeeded 
2015/10/21:17:08:32 Scott ACER Installing FARO LS 5.1.0.30630 (64bit):   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/21:17:08:44 Scott ACER Install FARO LS 5.1.0.30630 (64bit) Succeeded 
2015/10/21:17:08:45 Scott ACER Download Play CM http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CM.tar.lzm...
2015/10/21:17:09:26 Scott ACER Download Complete CM http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CM.tar.lzm...
2015/10/21:17:09:26 Scott ACER Installing Autodesk Material Library 2014:   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/21:17:10:05 Scott ACER Install Autodesk Material Library 2014 Succeeded 
2015/10/21:17:10:05 Scott ACER Download Play CMILB http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CMILB.tar....
2015/10/21:17:11:15 Scott ACER Download Complete CMILB http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/CMILB.tar....
2015/10/21:17:11:15 Scott ACER Installing Autodesk Material Library 2014 - Base Image Library:   ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/21:17:11:40 Scott ACER Install Autodesk Material Library 2014 - Base Image Library Succeeded 
2015/10/21:17:11:40 Scott ACER Installing Autodesk Content Service:  INSTALLMODE=PRIVATE AUTOSTART=0 TRANSFORMS="C:\Autodesk\WI\Autodesk AutoCAD 2014\x64\en-us\Tools\snap\ContentService.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),Microsoft Visual C++ 2010 SP1 Redistributable (x86),.NET Framework Runtime 4.0,;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/21:17:11:54 Scott ACER Install Autodesk Content Service Succeeded 
2015/10/21:17:11:55 Scott ACER Installing Autodesk Content Service Language Pack:  ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk® AutoCAD® 2014" SETUP_PACKAGECODE={D54FD115-F651-4237-B57C-E4230340EAB6} SETUP_UNINSTALLKEYS=0 SETUP_ISLANGUAGEPACK=1 SETUP_PRODUCTDEPENDENCIES=";;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2014" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2015/10/21:17:12:02 Scott ACER Install Autodesk Content Service Language Pack Succeeded 
2015/10/21:17:12:02 Scott ACER Download Play ACAD http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/ACAD_x64.t...
2015/10/21:17:20:31 Scott ACER Download Aborted ACAD http://edutrial.autodesk.com/SWDLDNET3/2014/ACD/WI/{64CFA19F-6192-4CD5-AA9E-77334D584BE2}/ACAD_x64.t...
2015/10/21:17:20:31 Scott ACER Install Autodesk® AutoCAD® 2014 Failed Download Failed, Installation aborted, Result=1603
2015/10/21:17:20:37 Scott ACER Rollback Autodesk Content Service Language Pack Succeeded 
2015/10/21:17:20:50 Scott ACER Rollback Autodesk Content Service Succeeded 
2015/10/21:17:21:20 Scott ACER Rollback Autodesk Material Library 2014 - Base Image Library Succeeded 
2015/10/21:17:22:11 Scott ACER Rollback Autodesk Material Library 2014 Succeeded 
2015/10/21:17:22:21 Scott ACER Rollback FARO LS 5.1.0.30630 (64bit) Succeeded 
2015/10/21:17:22:21 Scott ACER Rollback DirectX Runtime Failed Failure is ignored, Result=1619

[Alfred.NESWADBA]

Hi,

>> updated it to current windows

Does that mean Windows 10 ... then sorry, AutoCAD 2014 is not compatible with Windows 10

If it's just a download problem then don't start "Install" directly from your Internet browser, use option "Browser Download" first to get the installation package to your local harddisk and when that is finished start the installation from that local media.

- alfred -

[Anonymous]

Well ive done all my computer updates, however, it is currently Windows 8.1. So any other ideas? Thanks for your help Alfred

[lynn_zhang]

Hi @Anonymous

Please disable your firewall and anti-virus programs, and re-download the software from our Virtual Agent (click on Download Links, choose product and version). Then try the installation again.