Installation problem: Installation complete. Some products failed to install

[changyl]

hi,

Having trouble installing AUTOCAD LT. I keep getting this problem; I have tried uninstalling all Microsoft Visual C++ 2010 SP1 Redistributable (x86)  files as a few guides recommended, including restarting the PC after uninstalling.

Please help! Below is the last part of my install log.

2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Download Aborted CM http://efulfillment.autodesk.com/NET17SWDLD/2017/ACDLT/WI/{CF554EFA-E196-4DC5-9649-65CF15B8B65A}/CM....
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1619
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619
2016/5/19:17:24:03 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2016/5/19:17:24:03 0wner DESKTOP-I30N5Q4 Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619

[stevetamplen · Accepted solution]

Hello changyl, and welcome to the Forums!

There are several reasons for the 1603 and 1619 errors, but this one may be a download issue:

2016/5/19:17:24:02 0wner DESKTOP-I30N5Q4 Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603

Did you choose the WebInstall option when downloading the product?

Please download your software with this method Virtual Agent and login to your account to download, then when it asks you if you want to Save, Save As, or Run the software, choose Save As, and download to some place easy to find, like your desktop. After the download finishes, double-click on the setup file and follow the prompts, remembering to turn off all anti-virus and firewall software first.

Also, it can help to run the installer from a Windows user account that has Admin privileges, or you can right-click on the setup file and choose to "Run as Administrator" as some of the 1603 & 1619 errors are permission related.

Please post back with your results so we will know if you got it resolved.

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

[stevetamplen]

@changyl

Did my post get your problem resolved?

If so, please hit the Accept as Solution button for that post so that community members can find solutions to similar issues.

If you still need help, please post back to let me know and I will continue to assist you until we figure it out.