I uninstalled mistakenly and now I have a problem reinstalling

[medranomendozap]

I cleaned my computer, I deleted several programs, then I wanted to reinstall one that I was going to use and it sends me an error, that it is already installed, when I want to delete it to install again, it tells me that no paths or files were found, how can I solve this?

the notice says: 'Cannot find acadlp.msi/acadps.msi file or path', 'unable to remove msi installer'

[paullimapa]

Questions:

1. What's your Windows OS version?

2. What's your AutoCAD version?

3. Are you on Subscription?

Have you tried the following:

1. Turning off your computer to give it a fresh start?

2. If you're on subscription, download the AutoCAD installation files again from your Autodesk ID subscription management portal and install from that?

3. Sign into Windows as Administrator and install AutoCAD with this user?

[ennujozlagam]

https://forums.autodesk.com/t5/installation-licensing/try-to-uninstall-and-reinstall-autocad-2021-bu...

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-repair-Auto...

[Valentin-WSP]

@medranomendozap ,

May need to apply this suggestion taken from this Link:

1. Conduct a Clean Uninstall of the previous installation attempts & use the MSfixitTool to complete it.
2. Reboot the computer, make sure apps are not auto running in the background 
3. Log in as Administrator (check your permissions, full control) or create a new profile
4. Make sure you have a strong connection & good internet speed 
5. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
6. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
7. Use the Browser Download Method in your Autodesk Account 

[RSomppi]

Did you delete the program from File Explorer or did you go uninstall it through Add/Remove Programs?