I can't drag tool palettes blocks into the model space

[Anonymous]

Hi everyone,

I have been struggling with sharing my tool palettes for some time. Hopefully, some bright minds here will be able to help me.

I created some tool palettes and have been trying to share them with my team. They tried importing the palettes by right-clicking import and using the .xtp files. However, the images of each block were not showing and they couldn't drag the blocks out of the tool palettes into the drawing. Then they imported the tool palettes by setting the file location of a shared network folder. Now they can see the images to identify each block, but they still can't drag the blocks from the tool palettes to the drawing. It's like the blocks in the tool palettes are empty. Does anyone have ideas on how to solve this?

Thank you in advance.

[Valentin_CAD · Accepted solution]

My two cents: 

• When you properties the block in the tool palette, is it showing the correct "Source file"?  Personally, I have a *.dwt file with all the blocks in it which is then referenced using this "Source file". 
• Also, check if its a version compatibility.  Maybe the version the block was created is a higher version than the version being used.
• Add / verify the path for "Tool Palettes File Locations" in the Options > File (tab). 

[pendean]

Explore these when you have time...

http://forums.augi.com/showthread.php?138781-What-s-the-best-way-to-share-tool-palettes

http://forums.autodesk.com/t5/autocad-2010-2011-2012/network-tool-palettes-not-updating/td-p/2731671

https://www.autodesk.com/autodesk-university/class/AutoCAD-Tool-Palettes-Master-Class-Planning-and-P...

[Anonymous]

Thank you for your reply, Valentin. I believe your first point may be the problem. Could you help me elaborating on how to check the source file and how to change that if that's the case? It seems to only work on my computer, and it doesn't work on anyone else's. I don't think it is about the version because everyone at the firm uses the same version.

[lovecraft]

Gabriella, see what Valentin mentioned - "Tool Palettes File Locations" in the Options > File (tab). I think you just need to make sure that everyone trying to use your Palettes has this configured the same way - in other words, using the same path to your source files.  Once that is set up, I think you should be "good to go".

LC 😌

[Anonymous]

If anyone ever faces the same issue, the first suggestion of Valentin solved my problem. I checked how to proceed on identifying the file sources for each block using this procedure https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-.... I first checked the version and the folder path of the tool palettes, everything looked right. Thanks everyone for your help!