FATAL ERROR: unhandled e0434352h Exception at f1f69e08h

[Anonymous]

I installed Autocad 2018 three months ago on a Windows 10 Home, 64 bits, Intel Core i7-7700 new desktop PC.

Last week AutoCAD suddenly began crashing opening every file I had tried, no matter its content, data or origin. I tried to repair it, unsuccessful.  Then I reseted settings to default, but I kept getting the same Error Aborting Message.

"FATAL ERROR: unhandled e0434352h Exception at f1f69e08h"

The only solution that worked was a clean uninstallation, restart the PC and install AutoCAD2018 again.
It worked fine until today, when I tried to open a file. I would rather not to uninstall it every time I get an issue.

Any ideas?

Thank you.

P.S.: I wrote down some codes from error reports.:

error report CER_152116494
error report CER_152116524

[J.FOCHT]

I would suggest checking your graphics card. Compare what you have to the list of certified computer equipment from the Autodesk website:

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534

You could also check some this article for other ideas. I would make sure that you check your firewall. That could have prevented a full, clean installation. 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Fatal-...

[Anonymous]

Thank you.
I search my graphics card in the Autodesk recommended hardware, but as it
shows them not by component, and I am did not find mine (GeForce GT720) in
the list.
But it worked fine for some two months, why it would start crashing now
with no changes in my graphic card?

The last thing I did before reading your answer was following the second
link (When launching AutoCAD a FATAL ERROR occurs) which I found searching
the web. I unistalles .NET Framework and the multiple Visual C++ Libraries,
the Autocad, restarted the PC, and installed AutoCAD again.
It seems to work fine, I have been working for some hours with no error at
all.
Should I reinstall .NET Framework and C++ Libraries?

Best regards,

[J.FOCHT · Accepted solution]

Your graphics card should do well with the software. I wouldnt worry about that. And yes, you should reinstall the .net framework and visual c++. Here is a list of .net framework and the appropriate operating systems for each:

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

Here is list for visual c++:

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

If it gives you fits again after installing those items then post again and we will look into it more.

[Anonymous]

Hello Jonathan:

It is happening again. Although I followed your instructions when I came back from my summer vacations I found AutoCAD 2018 is unable to open any file. It crashes the same way of last time. I am very tired: when AtuoCAD does not crash I have troubles with noun/verb selection. It never works flawlessly. May it be it is a beta and we should not use the 2018 version?

[J.FOCHT]

Hello again josep.amor!

I have done some more research into what may cause this and it comes back to the .net framework in many posts. That seems like a good place to start again. Also check to see if there are any software updates available. 

@john.vellek responded to a similar post with the same issue. He has a link that takes you to the uninstalling and reinstalling of the .net framework. Here is the link: https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

Look at this post and see if any of these suggestions help too! https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Fatal-...

[Anonymous]

Hello Jonathan:

My complaint is because despite having done each of the recommended steps, the only one that has worked is to uninstall AutoCAD and reinstall it. The error - or set of errors - forces me to do it with a frequency of 15 days or a month.
This process consumes a lot of time and although every time I get faster by customizing Autocad (CUI, plotters, plot styles, custom hatches, file shortcuts, etc.) it seems a waste of time and a prehistoric procedure to solve the problems of such expensive software.

To be clear, these are the steps I followed, testing Acad every time:

-Updated the product;

-Opened differente drawings:

-Uninstalled antivirus program;

-Reseted AutoCAD to defaults;

-Turned off Hardware acceleration;

-Updated Graphics driver;

-Logged in under a new Administrator windows account;

-Uninstalled and reinstalled the .NET Framework;

-Uninstalled and reinstalled Visual C++.

None of them worked. Just the clean uninstall of AutoCAD, and its reinstall.

Thanks for your help.

[mikefadsk]

Hello. Thank you for providing those CER#s.  From what I can tell, both crashes point to a problem in an addon app called "PlayCAD".

I would suggest you check with the developer of that app to see if they are aware of any issues in their app when used on the newer versions of .NET that you have.  Or, perhaps they have a newer version available.

Here is some .NET detail from those CERs that may be of use in your communication with the PlayCAD developer:

at PlayCADSupport.ColorCodeValidation.AllCodesFromRepStudioMatchPlayCAD()

at PlayCAD.Managers.CommandManager.DocumentManager_DocumentCreated(Object sender, DocumentCollectionEventArgs e)

at Autodesk.AutoCAD.ApplicationServices.DocumentCollectionEventHandler.Invoke(Object sender, DocumentCollectionEventArgs e)

at Autodesk.AutoCAD.ApplicationServices.DocumentCollection.FireDocumentCreated(DocumentCollectionEventArgs e)

-----Last Unhandled Exception: -----Last 3 'first chance' exceptions (may not be related to the crash if they were handled): -----Last-0 'first chance' exception: System.Exception: There was an issue comparing the RepStudio color codes to the available PlayCAD color Codes. System.ArgumentException: The string was not recognized as a valid Uri. Parameter name: inputUri

at System.Xml.XmlReaderSettings.CreateReader(String inputUri, XmlParserContext inputContext)

at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)

at PlayCADSupport.QueryTool..ctor(String fileName) at PlayCADSupport.PlayGroundData..ctor()

at PlayCADSupport.ColorCodeValidation.AllCodesFromRepStudioMatchPlayCAD()

at PlayCADSupport.ColorCodeValidation.AllCodesFromRepStudioMatchPlayCAD()

-----Last-1 'first chance' exception: System.ArgumentException: The string was not recognized as a valid Uri. Parameter name: inputUri

at System.Xml.XmlReaderSettings.CreateReader(String inputUri, XmlParserContext inputContext)

-----Last-2 'first chance' exception: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Autodesk\AutoCAD 2018\PlayCAD\ApplicationVariables.xml'.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)  

Regards,

Mike Fottrell

AutoCAD Test Development

Autodesk, Inc.

[Anonymous]

to me, the message is slightly different.

unhandled e0434352h Exception at 57e87b8ch (what is 57e87b8ch ?)

can I use the same solution?

[Anonymous]

i installed my autocad 2018 but i was showing this error i too installed the c++ issue to please help me in doing the issue resolving 

[Alfred.NESWADBA]

Hi,

>> i installed my autocad 2018 but i was showing this error

Please start Autodesk Desktop App, make sure you are logged in, wait a few minutes until it presents you the available updates and install them

Besides of AutoCAD Update 1.1 it should also install the Licensing Service hotfix 5.1.5 (>>>click<<<).

HTH, - alfred -

[Anonymous]

im facing this issue after the installation of autocad electrical 2018 i was also facing the issue of c++ later on i installed it but now im facing this issue

[Alfred.NESWADBA]

Hi,

@Anonymous

Please find the post between your first and the second one, it might be a solution ...

- alfred -

[Anonymous]

FATAL ERROR: unhandled e0434352h Exception at f9e17788h

how about this errorm

can i also use the solution?

---

---

[J.FOCHT]

You can certainly try the above suggestions and see if that helps you out. It seems like a similar error code resulting from the same issues.

[Alfred.NESWADBA]

Hi,

>> how about this errorm

Install the update and see if it helps (at least to install this update is nothing wrong).

- alfred -

[imn]

HI ,

I got the same fatal error code : e0434352h Exception at f7c450d8h.

I had a colleague that had civil2018 installed and it was to acting strange and a lot of things was missing. I had support form a cad- firm to looke at it and they could not find the fault. they asked me to reinstall civil 2018. I did so yesterday with all the updates that goes with civil 2018. Then it was working fine yesterday and this morning but after lunch this error suddenly appered fatal error: unhandled e0434352h Exception at f7c450d8h? what to do? 

thank you 

/IMN

[Alfred.NESWADBA]

Hi,

>> Then it was working fine yesterday and this morning

>> but after lunch this error suddenly appered

"after lunch" ... means you have had your computer running and it went in sleep mode?

Or you do have optimizer software installed which got active during that time?

- alfred -

[imn]

Hi Alfred,
Yes the computer went into sleep mode and when my colleague returned it came with the error code.

[Alfred.NESWADBA]

Hi,

>> computer went into sleep mode

Sometimes that is not that good, because usb-devices as well as some build in devices don't wake up in the same mode. I never use sleepmode for that reason.

Maybe you can disable the sleepmode on your system too and see if the exception appears again or not.

- alfred -