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Fatal Error: Unhandled Access Violation Reading 0x0008 Exception at eecf1a1ch

Anonymous

Fatal Error: Unhandled Access Violation Reading 0x0008 Exception at eecf1a1ch

Anonymous
Not applicable

Good day,

 

I have a problem with a drawing that keeps on crashing, the error I get is Fatal Error: Unhandled Access Violation Reading 0x0008 Exception at eecf1a1ch,

 

I have done a recovery, audit, copied it to a new layout, no improvement. It does it randomly, not at any specific command or anything I can pinpoint. 

 

I upgraded to 2017 yesterday (from 2016) and the problem persists so it must be an issue with my drawing, can anybody assist please?

 

 

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Sofia.Xanthopoulou
Mentor
Mentor

Hi @Anonymous,

 

and welcome to the community Smiley Happy

 

Sorry to hear that you have such trouble with your drawing. Let's see....

 

When you say you copied it in a new layout... what do you mean? Copy/Paste?

 

I haven't opened your drawing, yet, because I need you to do some steps first. 

 

Please use the wbloc-command with the option - select Objects - all and move the complete drawing to a new template. Any changes?

 

Regards

 

-----------------------------
Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.

 

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Anonymous
Not applicable
Hey,

Thanks for the fast reply.

I have moved the entire drawing to the standard AutoCAD Metric template and
saved as a new drawing.

Will work on it and see if it gives any new errors, it usually happens at
about 15 minute intervals so I'll quickly see if the problem was resolved.

Thanks again for the fast response and for the advice, will keep you posted!

Leon
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Sofia.Xanthopoulou
Mentor
Mentor

Hi @Anonymous,

 

your time's up Smiley Wink

 

How is the drawing doing?

 

Regards

 

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Anonymous
Not applicable

Hey,

 

Still no luck, I moved my drawing to a new layout as per your recommendation, looked good at first, but alas, fatal error again. I suspect my drawing is corrupt. It's a small project so I'll work with it as is, saving every 5 minutes or I'll redraw it all (not willingly Man Sad)

Spoiler
 

I attach the latest recover file, maybe there is a way to save the drawing?

 

Thanks for your help so far though, really appreciate it!

 

Leon

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Anonymous
Not applicable

Oh, forgot to mention, the error codes are not the same, it gives a different code evey time...

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Sofia.Xanthopoulou
Mentor
Mentor

Not good .....

 

ok, I'll check the files now. 

Please give me your exact configuration. Has this file been created in 2016 or 2017? Have you migrated the file or just opened?

 

EDIT: Forget the migration, my bad - that's for Mechanical.

 

Regards

 

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Anonymous
Not applicable

Hey,

 

I created the drawing in 2016. Our IT guy upgraded my laptop to 2017 yesterday, so I just opened the drawing in 2017 and carried on working.

 

My laptop is not the right tool for the job but it's what we have. We're looking at upgrading all the laptops/PC's for our CAD detailers later this year.

 

I attach my system info.

 

I don't have any custom tools set up in 2017, I'm just using the default toolbars, I also have not changed any system variables except for mirrtext.

 

 

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Sofia.Xanthopoulou
Mentor
Mentor

Hm..

when I open the drawing it is telling me that this is a AutoCAD 2007/LT file format. How is this possible? Anyway...

 

 

Please let your IT guy check this Article and verify it on your system.

 

Regards

 

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Anonymous
Not applicable

We save all our drawings as older versions because not all the consultants we work with have the latest CAD version.

 

I'll change it to save to the latest version and only save an older version if required by anyone outside our company.

 

Leon

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Sofia.Xanthopoulou
Mentor
Mentor

Ok, that does make sense.

 

Another idea: is your windows language set on English (United States).

 

 

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Anonymous
Not applicable
Yes, English (US)
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Sofia.Xanthopoulou
Mentor
Mentor
Accepted solution

Hm.. I am running out of ideas.

 

The whole time we are talking I am torturing your drawing on Win10 and AutoCAD 2017. It will not crash...

 

Do you have the latest certified graphics drivers from Autodesk? 

 

And please have the recommendations checked from your IT.

 

Regards

 

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Anonymous
Not applicable

Hey,

 

Yeah it's frustrating because I worked on other drawings the past few weeks and no issues.

 

Busy updating AutoCAD and Revit (service packs, enhancements, etc.) Will then check display driver, I have my suspicion re: display card...

 

Thanks for your ongoing efforts though, much appreciated Smiley Happy

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Anonymous
Not applicable

Checked display card drivers, my card is not even listed.... Nvidia GeForce GT 730M

 

I'll have to talk to our IT guy so he can recommend hardware to the guys upstairs...

 

 

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Sofia.Xanthopoulou
Mentor
Mentor

Good luck Smiley Wink

 

Keep me updated...

 

 

 

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Sofia.Xanthopoulou
Mentor
Mentor

Hi @Anonymous,

 

how did the guys upstairs react? Did you get what you needed? 

An update would be perfect Smiley Wink

 

Thanks

 

Anonymous
Not applicable

Our workstations do not meet the minimum hardware requirements so we've secured two new workstations. That'll sort out the fatal errors.

 

Thanks for all the suggestions and efforts on your side.

 

 

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We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

May we collect and use your data to tailor your experience?

Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.