External references not visible in Reference Manager

External references not visible in Reference Manager

ivan_mukov5SRHR
Explorer Explorer
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Message 1 of 7

External references not visible in Reference Manager

ivan_mukov5SRHR
Explorer
Explorer

Hi,

I am working on a file with a large number of external references (20-30). Without any known cause all of the references have disappeared from the reference manager. They are still in the drawing and they can be seen, as well as manipulated, e.g. turning layers on and off, but they are not visible in the reference manager. This problem occured several times over the last few months. All references are usually added as overlay and with a relative file path. The problem is also present for other colleagues who work on the same file.

Many thanks in advance!

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Accepted solutions (1)
1,439 Views
6 Replies
Replies (6)
Message 2 of 7

Valentin_CAD
Mentor
Mentor

@ivan_mukov5SRHR ,

 

Windows or Mac?

 

 

Verify the latest software updates:

 

Run as administrator:

ValentinWSP_0-1687172775477.png

 



Select the "Mark as Solution" if my post solves your issue or answers your question.

Seleccione "Marcar como solución" si mi publicación resuelve o responde a su pregunta.


Emilio Valentin

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Message 3 of 7

ivan_mukov5SRHR
Explorer
Explorer

Windows.

Yeah, i saw this topic, but it is not relevant for me I think.

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Message 4 of 7

cadffm
Consultant
Consultant

Hi,

Share your ETRANSMIT package if possible and one SCREENSHOT

where we can see the properties [CTRL]+[1] of one external reference

and the external reference paleette open.

 

 

Sebastian

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Message 5 of 7

ivan_mukov5SRHR
Explorer
Explorer

Unfortunately, I cannot upload an eTransmit due to information privacy on the project... Here is a screenshot of the properties of one external reference and the empty reference manager. I hope that helps.

external reference properties.png

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Message 6 of 7

cadffm
Consultant
Consultant
Accepted solution

Open this file by _RECOVER command

run _AUDIT _yes

(_qsave and reopen the file)

 

still an issue?

 

 

Sebastian

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Message 7 of 7

ivan_mukov5SRHR
Explorer
Explorer

Thanks a lot once again. This works!

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