each and every click inside the autocad window, its blinking as blue and black c

[Anonymous]

device : surface pro 4

please anyone help me!

Card name: Intel(R) Iris(TM) Graphics 540
Driver version: 20.19.15.4463
Tuning Date: 13-Apr-17
Virtual device: Dx11 (Hardware)
The card and driver meets the recommended requirement.

Display Adapters:
Intel(R) Iris(TM) Graphics 540(Primary)

Certification:
Hardware Available True
Hardware Recommended False
Status 0
Hardware ID 2
Hardware Feature Level 50
Software Feature Level 50

General Options:
Adaptive Degradation True
Discard Backfaces True
Dynamic Tessellation True
Generate Vertex Normals False
Handedness Right
Maximum LODs 6
Redraw on Window Expose True
Surface Tessellation Tolerance 92
Transparency MediumQuality

Additional System Information:
ComputerSystem
Manufacturer Microsoft Corporation
Model Surface Pro 4
NumberOfProcessors 1
TotalPhysicalMemory 8512466944

Processor
MaxClockSpeed 2208
Name Intel(R) Core(TM) i7-6650U CPU @ 2.20GHz
NumberOfCores 2
NumberOfLogicalProcessors 4
Revision 19971

OperatingSystem
Name Microsoft Windows 10 Pro|C:\Windows|\Device\Harddisk0\Partition3
OSLanguage 1033
ServicePackMajorVersion 0
ServicePackMinorVersion 0
TotalSwapSpaceSize
TotalVirtualMemorySize 9623676
Version 10.0.14393

DiskDrive
Model SAMSUNG MZFLV256HCHP-000MV
Name \\.\PHYSICALDRIVE0
Size 256052966400

DesktopMonitor
MonitorManufacturer Microsoft
MonitorType Surface Display
Name Surface Display
ScreenHeight
ScreenWidth

DisplayConfiguration
DeviceName Intel(R) Iris(TM) Graphics 540
DisplayFrequency 60
DriverVersion
PelsHeight 768
PelsWidth 1024

VideoController
AdapterDACType Internal
AdapterRAM 1073741824
ConfigManagerErrorCode 0
CurrentHorizontalResolution 2736
CurrentVerticalResolution 1824
DriverDate 20160706000000.000000-000
DriverVersion 20.19.15.4463
InstalledDisplayDrivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32
Name Intel(R) Iris(TM) Graphics 540
Status OK
TimeOfLastReset
VideoArchitecture 5
VideoModeDescription 2736 x 1824 x 4294967296 colors

Process Information:
Loaded ARX and CRX Modules
acapp.arx
acapp.crx
acautoloader.crx
acautoloader.arx
acjscorestub.crx
acgsconfig.arx
acgsconfig.crx
accloudconnect.crx
acconnectwebservices.arx
acvmtools.crx
vl.crx
aclaunchnfw.arx
acsign.arx
acetutil.arx
vl.arx
acexperience.arx
acpublish.crx
acpublish.arx
AcPi.arx
acdim.arx
acdim.crx
AcFdUi.arx
acismui.arx
acismui.crx
acopmext.arx
acseek.arx
acmted.crx

Effects:
ACAD_LineSmoothing not supported turned on
ACAD_PerPixelLighting supported turned on
ACAD_AdvancedMaterial supported turned on
ACAD_FullShadows supported turned on
ACAD_TextureCompression supported turned off
ACAD_HQGeom supported turned on
ACAD_GlowHighlighting supported turned on
ACAD_Dx11 supported turned on

[Alfred.NESWADBA]

Hi,

have you seen the message on the bottom right corner:

That means that the graphic card is not working well for AutoCAD. One chance is to disable the hardware acceleration (command _GRAPHICSCONFIG) or to find a better driver for the Intel GC (generally: an Intel GC is not the best for working with CAD systems).

Another chance could be to install service packs/updates for AutoCAD (which version and which service pack do you have installed? To be verified by command _ABOUT ... please show us a screenshot from that dialog).

- alfred -

[john.vellek]

Hi @Anonymous,

I agree with Alfred that your graphics card might not be suitable for all parts of working in AutoCAD. I suggest to turn off the hardware Acceleration in GRAPHICSCONFIG to see if that makes a difference.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

Sent from Mail for Windows 10

My Surface Pro 4 Configuration also attached

I am facing this problem from past 6months, still not solved and also complained Microsoft , those checked my SP4 for any hardware issues, but not found anything and its working perfect,
Those recommended to complained about it with Autodesk support center,
Therefore please find me the solution to solve it,
Thank you sir.

[Anonymous]

Sent from Mail for Windows 10

My Surface Pro 4 Configuration also attached

I am facing this problem from past 6months, still not solved and also complained Microsoft , those checked my SP4 for any hardware issues, but not found anything and its working perfect,
Those recommended to complained about it with Autodesk support center,
Therefore please find me the solution to solve it,
Thank you sir.




Sent from Mail for Windows 10

[Anonymous]

attached _ABOUT_ 

thank you

[Alfred.NESWADBA · Accepted solution]

Hi,

my first post included the suggestions

• to disable hardware acceleration ... did you ever try that? I have not seen any response to that.
• to update your AutoCAD, your screenshot tells us you are on SP1, your AutoCAD is not up-to-date, it should show "AutoCAD 2017 Update 1.1"

it's a bit hard to support if the suggestions are not read or you don't execute them.

Also from your screenshots ... your SurfacePro has 8GB memory, your graphiccard uses shared memory and has assigned 4GB, thinking about operating-system, installed services, ... your AutoCAD might be reduced to be using 1-2GB which can be too small. Also the disadvantage of shared memory is that all tasks done by the graphic card uses the same memory as your system itself does. While the gc has access to this memory the main processor can't, they are blocking each other ... therefor: my recommendation is to never use a graphic card with shared memory, when you are working with CAD-based software.

- alfred -

[john.vellek]

Hi @Anonymous

It appears that there might be a newer driver for your graphics card which might improve performance for you.