Cursor Trails in AutoCAD 2018

[Anonymous]

Not sure whats going on, i have a new computer and have just started using Acad 2018, my curser trails the current command as i navigate the screen. @Anonymous

john.vellek has edited your subject line for clarity: Curser Trails

[Kent1Cooper]

That may be the kind of thing that will be fixed by turning off Hardware Acceleration.  GRAPHICSCONFIG command, or in the status bar:

[john.vellek]

Hi @Anonymous,

Some customers saw this happening after a Windows 10 update.  I believe it has been remedied in later updates.  What is your OS? Can you check to see that all available updates have been applied?  Please also check to see that your graphics card driver is current (from Mfr site), and that you have updated your AutoCAD 2018 from the Autodesk Desktop App or from your account page.

[Anonymous]

Hardware acc is off. AutoCAD 2018 has only been on my new computer for a month or so, all updated. Do not have this issue with other autocad versions I have.

[Anonymous]

Hardware acc is off. AutoCAD 2018 has only been on my new computer for a month or so, all updated. Do not have this issue with other autocad versions I have. Not sure of graphics card (or how to check) but this computer is an upgrade from last one and I had not this issue, our company is very good at keeping our computers up to date as we use many autodesk programmes and rely on fast computers.

[john.vellek]

Hi @Anonymous,

Please type WINVER at the Windows command line.  Then start AutoCAD and type ABOUT at the command line. Lastly, please provide a screen capture of the GRAPHICSCONFIG window.

Provide me please with this information so I can see what other steps might be possible.

[Anonymous · Accepted solution]

[john.vellek · Accepted solution]

Hi @Anonymous,

Thanks for the images.  The OS and AutoCAD appear to be is current but there is 2018.1.2 available and I suggest that you perform this update.  I do see though in the GRAPHICSCONFIG, that AutoCAD is not utilizing DirectX 11 and that your display driver is also old.  Please try the driver located here and see if reinstalling DirectX 11 will help.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[john.vellek]

HI @Anonymous,

I am coming back to your thread to see if the issue or question you posed has been resolved.  If so, please mark the post or posts as Solution(s) to help others find the answer quickly. If your issue persists, please give me a bit more detail on this issue so we can continue to work towards getting this solved.