Cannot add to a new Tool Palette

[DawnAW]

Hello,

Neither myself or my coworkers can add items to a new tool palette.  We have tried several ways (copy & paste, drag & drop, etc.) with no success.  We cannot add any kind of element (dimensions, blocks, text, etc.).  We are able to add to our existing tool palettes.  Additionally, When we create a new palette then close AutoCAD and reopen it, the tool palette has not ben saved.  It's like we never created it.  This is a new development since in the past we were able to create tool palettes and manipulate them with no problems.

I have searched the message boards and it seems that others with a similar problem were not able to find any solutions.

Our tool palettes are located on a network and our support path points to this location.  I can't imagine that we do not have 'write access' since we can add to our existing tool palettes.

Does anyone have any suggestions?

Thank you.

[john.vellek]

Hi @DawnAW,

I am sorry to see that you are having problems with your network Tool Palettes. I would start by checking that you have full rights to the network folder. Next, I would see if you can create a new palette there and add items to it.

If this fails then try to make one locally first to see if that works.

Please add a post with your results.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

If more than one of you are accessing the same tool palette definitions, that will be the result.  ALL of you can't update the same palette at once.  For company palettes only ONE guy should be updating the palettes, and he should probably do it when no one else is accessing the palettes.

We have a corporate tool palette on the network in a write protected folder, and each user has his own custom palette stored on his hard drive.  A simple lisp routine switches between the two (and the OOTB palette) as necessary.

I got the idea for the code below from Matt Murphy's tool palette class at Adesk Univ. 2015

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;;;    Toolpal.Lsp 
;;;    Original idea from Matt Murphy, Autodesk University 2015
;;;    Build by - Falcon Design Services, Inc. 2015, 2016, 2017
;;;    Permission to reuse, share, post, copy, borrow, steal, or generally do with it 
;;;    whatever you wish is hereby granted.  Like that would make a lot of difference anyway.
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
(princ "\n                 ToolPalette Utilities...")
(defun c:tpcs () (command "*_toolpalettepath" "N:\\ACAD2015\\CS\\Palettes\\cs" "toolpalettes"))
(defun c:tpstd () (command "*_toolpalettepath" "C:\\Users\\%USERNAME%\\AppData\\Roaming\\Autodesk\\AutoCAD 2015\\R20.0\\enu\\Support\\ToolPalette"  "toolpalettes"))
(defun c:tpmy () (command "*_toolpalettepath" "C:\\Users\\%USERNAME%\\AppData\\Roaming\\Autodesk\\AutoCAD 2015\\R20.0\\enu\\Support\\ToolPalette_2"  "toolpalettes"))
(princ "   ... Loaded")
(princ "\n      USe TPSTD for Standard ACAD Palette")
(princ "\n      USe TPCS  for Civil-Structural Palette")
(princ "\n      USe TPMY  for Personal Palette")
(princ)

http://au.autodesk.com/au-online/classes-on-demand/class-catalog/classes/year-2015/autocad/gen11407

[john.vellek]

HI @DawnAW,

I am checking back to see if my post or Randall's helped you with your problem. Please add a post with how you decide to proceed and your results so other Community members may benefit.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.

[DawnAW]

Thank you for your input.  I was not clear.  We are not all making changes to the same palette at the same time.  My coworker realized he was no longer able to create and manipulate the palette, so for troubleshooting purposes, we tried on other computers to see if the problem was just isolated to his computer.  I appreciate the response though.

[DawnAW]

Thank you for checking back.  I am working with our network manager for a solution.  I certainly have "write" access to our files but there may be some kind of protection on our folders that perhaps is interfering with how we previously created our tool palettes.  For now I can create and manipulate a tool palette to my local drive, but only if I create a new folder for it first.  Then I can move the palette and the accompanying files to the network location.  I have the ability to manipulate the palette even after it has been moved to the new network location, just like I can manipulate the existing palettes.  So we are thinking it might be about the folder security. Our network manager is troubleshooting so I am waiting on his response.  Once I know something, I will post it.

Thank you.

[DawnAW]

So that didn't seem to work.  My network manager released all of the protections off of our folders and it didn't work.  So I am moving on from that idea particularly because I was able to create and manipulate a new tool palette in AutoCAD 2013.  Regularly I work in AutoCAD 2016.  So in 2013 I can do it but in 2016 I cannot.  And I am pointing to the same folder location on the network for both programs.  I guess its just another piece of the puzzle.

[john.vellek]

Hi @DawnAW,

Are you able to build it locally? If so, then create a new network share (not the same one you have been using) and make sure that you have full permissions to it. Give it a try there and report back.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

 Has anyone figured out a solution to this yet. I have had the same problem. I was able to build my Proposed library, but I move the palette to the server and mapped to it, and now it will not let me add to a new Palette. I am still able to add to the Proposed palette that I previously created.