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Blue screen error

5 REPLIES 5
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Message 1 of 6
Anonymous
875 Views, 5 Replies

Blue screen error

Hi ,

 

My computer gives a blue screen while using the program autocad 2016.How can I solve this program ? 

 

Dump File         : 111016-8187-01.dmp

Crash Time        : 10.11.2016 18:14:52

Bug Check String  : DRIVER_POWER_STATE_FAILURE

Bug Check Code    : 0x0000009f

Parameter 1       : 00000000`00000003

Parameter 2       : ffffa201`c1fef060

Parameter 3       : ffff8e00`63b17cb0

Parameter 4       : ffffa201`c32cdb40

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+14a3b0

File Description  :

Company           :

File Version      :

Processor         : x64

Crash Address     : ntoskrnl.exe+14a3b0

Stack Address 1   :

Full Path         : C:\Windows\Minidump\111016-8187-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 14393

Dump File Size    : 1.838.076

Dump File Time    : 10.11.2016 18:15:35

5 REPLIES 5
Message 2 of 6
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

blue-screen today means in most cases failure of hardware or failure of driver.

When updating your driver does not help (which I would start with) then you might try to disable energy saving options for your devices (I guess it's the graphic card as you wrote it's only happening with AutoCAD). if nothing helps then maybe the change of the graphic card is necessary.

 

You might also look to >>>these search results and suggestions<<<.

 

Sorry, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)
Message 3 of 6
Anonymous
in reply to: Alfred.NESWADBA

Hi,

 

Thanks for you info.

 

We take this error after the uptate of windows 1607.Was tested with different devices, we are faced with a blue screen error after windows uptade in 1607.

 

Best Regards.

Message 4 of 6
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

>> we are faced with a blue screen error after windows uptade in 1607

That means one of the device drivers are not compatible with WIndows 10 + Anniversary update.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)
Message 5 of 6
Anonymous
in reply to: Alfred.NESWADBA

Hi ,

 

We have been receiving this error but only for Autodesk applications.Adobe with programs or applications that belong to such an error occurs.Tested on multiple devices and all Autodesk import error give. 

 

Again, I have taken the errors I'm sharing it with you.

 

Best Regards.

 

Message 6 of 6
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

>> We have been receiving this error but only for Autodesk applications.

Yep, that is something like usual as AutoCAD uses the hardware in a very aggressive way to get the most performance possible.

 

Your screenshot shows that you have Windows 10 with anniversary update ... any chance to step back from that anniversary update? Not every hardware/driver is really compatible with Win10/1607

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2024
------------------------------------------------------------------------------------

(not an Autodesk consultant)

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