Autocad to PDF plans - measurement scale not transferring
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Does anyone know what would cause the scale of Autocad plans to not transfer during the conversion to PDF?
Here's the scoop: I work for a hydronic radiant contractor. I don't use Autocad myself. I receive plans, created in Autocad and converted to PDF. Using Adobe Acrobat Pro, I take 2D measurements of the floor plans (excluding certain areas, depending on client preference and product/installation type). Normally, this is as simple as grabbing the measurement tool, setting the scale embedded in the plans, and grabbing measurements. The designers here use Vector Works but, for proposal take-offs, Adobe has held up just fine over the years. Lately, however, I have been receiving plans in which I cannot take an accurate measurement. I have received these plans from various contractors/architects/clients. There is no discernable pattern as far as origin. It is not every plan. Most of the PDF plans I receive measure just fine. But the ones that don't are a real hassle.
- Example: the scale is 1/4" = 1' (as written on the plans). Say a simple length is marked on the plans as 20'. The Adobe measuring tool reads this as some odd number like 4.345' or 1.376'.
I have gone through all the settings with Adobe support. I also had Adobe techs remote in and investigate my program for any glitches and they find that, as far as their program is concerned, it is taking the measurement as it should. They looked at the proportion of the measurements and found no issue (as did I). They posited that the plans did not carry a scale of their own as they ought to.
I realize this is an Autocad forum so I don't expect anyone to speak to the Adobe side of it, unless you feel so inclined. Any and all thoughts are welcome here. Further, if I am correct in that there is some special method to ensure Autocad transfers the scale to Adobe PDF, would anyone be willing to write out those steps or direct me to an article? This would be useful when speaking to my clients about this. Thanks.