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AutoCAD crashing whenever I select File from the Menu Bar

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Message 1 of 3
joeyjl1997
220 Views, 2 Replies

AutoCAD crashing whenever I select File from the Menu Bar

Hi Everyone,

 

I keep receiving the following error whenever selecting File from the Menu Bar:

 

FATAL ERROR: Unhandled 839fdb60h Exception at 0h

 

This in turn crashes the program and leads to me having to recover all my drawings which has caused even further issues with plotting the drawings post-recovery. I have updated AutoCAD, Windows, Graphics Drivers, turned off Hardware Acceleration and nothing seems to work. Can anyone help?

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Message 2 of 3
Valentin-WSP
in reply to: joeyjl1997

@joeyjl1997 ,

 

Sounds like you have limited options.  Before contacting support consider a Clean Uninstall.

 



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
Message 3 of 3
paullimapa
in reply to: joeyjl1997

You did not mention AutoCAD & Windows version

Also use About command do a screenshot and post that here


Paul Li
IT Specialist
@The Office
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