Autocad 2021 crashes upon closing

Autocad 2021 crashes upon closing

m_assuncao
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Autocad 2021 crashes upon closing

m_assuncao
Participant
Participant

Very frequently (almost always), my Autocad 2021 crashes down while closing the software. Typically this happens after I save my work, and close the drawing(s) I'm working on, so I don't lose any work. However, it's very annoying to get the error message, asking me to report the error to Autodesk, which I've done several times, and nothing happens...

Does anybody have the same problem? Is there anything I can do. I checked and there are no updates to be installed. I also tried repairing the installation. The only thing I didn't do was to fully reinstall the software. By the way, I'm running Windows 10 Pro.

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pendean
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Community Legend

@m_assuncao wrote:

Very frequently (almost always), my Autocad 2021 crashes down while closing the software. Typically this happens after I save my work, and close the drawing(s) I'm working on, so I don't lose any work.


Start here please https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-crashes-wh... 

 


@m_assuncao wrote:

However, it's very annoying to get the error message, asking me to report the error to Autodesk, which I've done several times, and nothing happens...


That never has been and still is not designed to be a two-way venue for discussion with anyone at Autodesk: that error message simply goes into a database. If there is an easy fix, and you remembered to enter your email, you might, might, get a reply back. But that is rare.

 

If you need to talk to Autodesk Support, then open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://knowledge.autodesk.com/customer-service/account-management/users-software/support-options/we... 

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