AutoCAD 2018 Stuck On Opening Screen

[joshua.holzbach]

Recently a user has been unable to get pass the start screen for AutoCAD where they can create a new drawing, or an open existing one.  It seems to be frozen in that there is no response to anything being clicked on. They are unable to exit the program normally as well the Task Manager is having to be used to terminate the software. This is happening every single time they open up AutoCAD.    

@joshua.holzbach

john.vellek has edited your subject line for clarity: Stuck On Opening Screen

[john.vellek · Accepted solution]

hi @joshua.holzbach,

Are other user's on your network not having this issue? If so, what is unique to this computer/specific user?

Here are some articles that might help you get this resolved.

• AutoCAD freezes during startup (isolated networks)
• AutoCAD freezes, hangs, or crashes during startup
• AutoCAD freezes after launch on Windows 10

Please select the Accept as Solution button if my post solves your issue or answers your question.

[john.vellek]

Hi @joshua.holzbach,

I am coming back to your thread to see if the issue or question you posed has been resolved.  If so, please mark the post or posts as Solution(s) to help others find the answer quickly. If your issue persists, please give me a bit more detail on this issue so we can continue to work towards getting this solved.

[joshua.holzbach · Accepted solution]

I managed to fix it either by resetting it back to the default settings, or by opening it as an administrator then opening normally.  I am not totally sure which actually fixed, it may have been a combination. Either way it's working now. 

[john.vellek]

Hi @joshua.holzbach,

I am glad things are back to normal. Thank you for posting the possible solutions you worked through.