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AUTOCAD 2016 FATAL ERROR

Anonymous

AUTOCAD 2016 FATAL ERROR

Anonymous
No aplicable

WHILE I WAS TRYING TO INSTALL AUTOCAD 2016 MY PC SHUTDOWN . AND WHEN I RESTARTED PC  N TRYED TO START APP IT WOULDNT START, SO I UN- AND TRYED TO REINSTALL THE  PROGRAM. BUT NOW POP-UP MESS. POPZ UP SAY'N AUTOCAD 2016 COULD NOT BE FOUND ON THIS COMPUTER, TO FIX REINSTALL AUTOCAD 2016 ... SO I TRYED N RETRYED, N THEN THOUGHT,   I AM REINSTALL WITH A FRESH DOWNLOAD... THE PROBLEM SHOULDN'T AND IS A BIG INCONVENANCE.... IF ANYBODY HAS A VAID WAY TO FIX THIS , PLEASE SHARE....

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Soluciones aceptadas (2)
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6 Respuestas
Respuestas (6)

jasmin.gonzalez
Alumni
Alumni

Hi @Anonymous and welcome to Autodesk Community!

 

Sorry about the issue you are having.

 

I escalated your issue to our product support team on case 12147327 and they will be contacting you directly through the case.

 

Thank you for your patience.



Jasmin Gonzalez

john.vellek
Alumni
Alumni
Solución aceptada

Hi @Anonymous,

Welcome to the Community!

 

I am sorry that you are having problems installing AutoCAD 2016.

 

  • I suggest that first, you perform a clean uninstall per this AKN Article
  • Then I suggest re-downloading the application installer using the Virtual Agent
  • Please also review this post regarding Best Practices to minimize problems during your installation.

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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john.vellek
Alumni
Alumni

Hi @Anonymous,

 

I am following up with you to see if you were indeed able to get your product installed and running properly. Plesae update your status.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback
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Anonymous
No aplicable
not yet...i gave up...i got autocad 2017. but need 2016 for advance steel,
n concret.....thankz doe
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john.vellek
Alumni
Alumni
Solución aceptada

Hi @Anonymous,

 

I suggest that you consider going through the steps in my prior post. I need to say though if you have 2017 installed, you will not likely be able to reinstall 2016 without first removing 2017.

 

Advanced Steel is also available in a 2017 version should that be the easier route.

 

Please select the Accept as Solution button if my post solves your issue or answers your question.


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback

Anonymous
No aplicable

yea thank ive thought bout uninstall of 2017 but didnt wanta go though process agin....n i cant find advance steel or concret in the rite kind of download...only the brown installers which my pc wont install

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