Autocad 2013 crash at start: Fatal error 0xffffffff exception at f88c0004h

Autocad 2013 crash at start: Fatal error 0xffffffff exception at f88c0004h

Anonymous
Not applicable
714 Views
3 Replies
Message 1 of 4

Autocad 2013 crash at start: Fatal error 0xffffffff exception at f88c0004h

Anonymous
Not applicable

I use notebook with dual graphic system (integrated Intel4000HD and dedicated Geforce 630M) and since I tried to improve Autocad 2013 performance by changing the Intel card to Geforce, I noticed that the product crashes with message: fatal error unhandled access violation reading 0xffffffff exception at f88c0004h.

I updated geforce drivers to newest version and now the Autocad can be run only at geforce card and it is unable to change it. Since that time Autocad always crashes at the start with mentioned aboved error. I know that I can install back old drivers and work at intel card but it won't solve the problem. I wanted to work at faster card as the integrated card is not sufficient for 3D modeling. I think the problem is with the card or drivers, but I couldn't find solution for this.

Specs:

Sys: Windows 7 HP 64bit,

Proc: Intel 5 - 3210M

RAM: 4GB

Graph: Intel4000HD Geforce 630M

0 Likes
715 Views
3 Replies
Replies (3)
Message 2 of 4

jeffrey.sin
Alumni
Alumni

Hi @Anonymous,

 

Welcome to the Community. 

 

Kindly try out the suggested solution provided in this Autodesk Solution: AutoCAD crashes when opening or closing drawings on laptops with dual graphic cards. Let us know how it goes. Thank you, 

 



Jeffrey Sin

Autodesk Customer Support
0 Likes
Message 3 of 4

Anonymous
Not applicable

Thanks for the response,

 

Regard to the solution posted in the link, I proceeded to guides mentioned there and unfortunately it helped not. I updated graphics card drivers to the newest version as I posted before. In nvidia control panel, Autocad is set to be run at geforce graphics card. In global settings in that panel, I set the preferred graphics processor to geforce. When I run Autocad by right-click and "Run with graphics processor > High-performance NVIDIA processor" this same error occurs, or it freezes and I have to close it in task manager.

0 Likes
Message 4 of 4

Anonymous
Not applicable
Can I get some help in my problem?
0 Likes