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APPCRASH

Anonymous

APPCRASH

Anonymous
No aplicable

Application Name:                               acad.exe

  Application Version:                           25.1.108.0

  Application Timestamp:                     52214a66

  Fault Module Name:                          olacad.arx

  Fault Module Version:                        1.0.0.1

  Fault Module Timestamp:                  556478a4

  Exception Code:                                  c000001d

  Exception Offset:                                0000000000398e2c

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             2057

  Additional Information 1:                  cb49

  Additional Information 2:                  cb491eae1aabe1aacac36dcf24a1f9cb

  Additional Information 3:                  f96b

  Additional Information 4:                  f96b5390842a0817c7cab3d67dd7c444

 

 

 

Responder
Soluciones aceptadas (2)
2.939 Vistas
7 Respuestas
Respuestas (7)

john.vellek
Alumni
Alumni

Hi samueldavidjenkins,

 

Welcome to the forums.

 

Can you provide some information so I can assist you with the problem?

 

Please tell me which version of AutoCAD this is happening on. Did this just start happening? Is this from an upgrade?

 

Do you have any add-ons running also?

 

While I wait for these answers, I suggest that you logon to your workstation as a new user with administrative rights to see if the problem persists.

 

Please post your results in the thread so I can work through this and get it resolved for you.

 


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

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Anonymous
No aplicable

Hi,

 

Autocad, opens fine along with all apps/plug-ins. However when we remote desktop into a pc to use ACAD go to the plug in "elff series 1" then every time we click on settings we get the appcrash...

 

This only happens with windows remote desktop. I have used the functions without remote desktop, and have used i different remote desktop called VNC which works perfectly fine.

 

The product version is I.108.0.0, AutoCAD 2014 SP1

 

I have used it with admin rights, tried re-installing, I've even tried different OS.

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Alfred.NESWADBA
Consultant
Consultant
Solución aceptada

Hi,

 

>> go to the plug in "elff series 1" then every time we click on settings we get the appcrash..

You have isolated the source of the issue, why not asking the vendor of that app/plugin?

 

>> This only happens with windows remote desktop

Not really a supported environment!

 

Just one idea (as I had similar issues using Citrix), we had to disable the usage of system-printers (command _OPTIONS ==> tab Plot and Publish ==> check/activate Hide system printers.

Maybe this is useful in your case too.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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john.vellek
Alumni
Alumni
Solución aceptada

Hi samueldavidjenkins,

 

I concur with @Alfred.NESWADBA. This appears to be an issue with RDP and the Plug-in. Microsoft RDP has a bunch of troubleshooting steps that you can Google and I think you should talk to the manufacturer of the plug-in. I am unfamiliar with it or what it does so I can't help with compatibility questions.

 

Clearly however, the issue does not appear to be with AutoCAD 2014 itself.

 

VNC might be the easiest route to take if you don't want to through the above troubleshooting.

 

 


John Vellek


Join the Autodesk Customer Council - Interact with developers, provide feedback on current and future software releases, and beta test the latest software!

Autodesk Knowledge Network | Autodesk Account | Product Feedback

basim1
Participant
Participant
رمز الاستثناء: c000001d
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basim1
Participant
Participant

you can heelp2016-06-11_154204.png

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Alfred.NESWADBA
Consultant
Consultant

Hi,

 

@basim1

 

Instead of posting screenshots to other threads you should please answer the question in your original thread >>>there<<<

If it's just the language why it's too hard to write us answers then do it with your language.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
ISH-Solutions GmbH / Ingenieur Studio HOLLAUS
www.ish-solutions.at ... blog.ish-solutions.at ... LinkedIn ... CDay 2025
------------------------------------------------------------------------------------

(not an Autodesk consultant)
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