Alert not given when a second user opens a file already opened.

[Anonymous]

The problem is occurring, when user A has a file open. Then user B opens the file. NO alert is given that a file is currently open by another user.

Autocad tech support was not any help. And neither is any support article as the solution given in the article is " needs to be on a supported file structure"

The file structure is managed through server 2008.

Anyone willing to chime in, and at least get me pointed in the right direction.  

Thanks,

[Anonymous]

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@Anonymous wrote:

The problem is occurring, when user A has a file open. Then user B opens the file. NO alert is given that a file is currently open by another user.

Autocad tech support was not any help. And neither is any support article as the solution given in the article is " needs to be on a supported file structure"

The file structure is managed through server 2008.

Anyone willing to chime in, and at least get me pointed in the right direction.  

Thanks,

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Does your environment contain NAS/SAN devices?  

[Anonymous]

Yes it does, files are stored on a NAS.

[Anonymous]

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@Anonymous wrote:

Yes it does, files are stored on a NAS.

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NAS devices are not supported by ADSK: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Autodesk-support-for-Network-Attached-Storage-NAS-and-Storage-Area-Networks-SAN.html

[Anonymous]

Thank you for the reply! Kind of figured that was the case.