problemas con la nueva version de autocad lt 2017

[Anonymous]

Instale la nueva version de Autocad LT MAC

cuando ejecuto un comando cualquiera se desaparece todo en la pantalla quedando solo la barra de arriba de comandos y todo se congela se queda pensando

toca forzar la salida

que debo hacer para solucionar este problema

mi correo es jrbayonaf@gmail.com

gracias

[Emmsleys]

I am going to move this post to the AutoCAD Mac board. 

If you login as a different user on your system does this issue still happen? 

What happens if you reset your settings to default? 

[Anonymous]

I already reboot the computer, the program and nothing happened. The
problem continues.
I select any command, the program disappears from the screen and everything
is blocked.
I'm going to uninstall the program and reinstall it to see what happens

--
*JOSE RAFAEL BAYONA FLOREZ*
*ARQUITECTO*
*3103249828*

[Anonymous]

I already reboot the computer, the program and nothing happened. The
problem continues.
I select any command, the program disappears from the screen and everything
is blocked.
I'm going to uninstall the program and reinstall it to see what happens

[Anonymous]

I already give up the program and reinstalled it and the problem continues

[pendean]

What is your MAC OS?

[Anonymous]

yosemite

--
*JOSE RAFAEL BAYONA FLOREZ*
*ARQUITECTO*
*3103249828*

[saheldt]

I am having the exact same problem.  Any command will cause the drawing screen to disappear and the program becomes inoperable.  I am also using Yosemite but have read others with similar problems upgrading to Sierra and having the same issues.    

[saheldt]

I am having the exact same problem.  Any command will cause the drawing screen to disappear and the program becomes inoperable.  I am also using Yosemite but have read others with similar problems upgrading to Sierra and having the same issues.    I have also uninstalled, re-installed and reset the program to defaults twice.

[Anonymous]

I also uninstall and reinstall the program but the problem persists.
What does autodesk say about it?
--
*JOSE RAFAEL BAYONA FLOREZ*
*ARQUITECTO*
*3103249828*

[maxim_k]

Welcome to Autodesk Forums!

Hi,

Does it crashes when you select command from ToolSets palette? What if you type command from keyboard? select it from pulldown menu?

Can you try to create new user account on your Mac, login to it and launch AutoCAD?
Does it crashes after you start to use commands in new account?

Maxim

[Anonymous]

The program hangs when I select a command in the TooLSets and in the
drop-down menu, it will not crash if I type the command.
What sense does the user have to change? The user I have is the one I have
always had registered in my autodesk account. This I have not tried,
besides I do not know how to do it, I download the program following all
the protocols.

--
*JOSE RAFAEL BAYONA FLOREZ*
*ARQUITECTO*
*3103249828*

[saheldt]

Hi,

Same for me, it crashes from either the tool set palette or drop down menus.  I can try to create a new user account and see what happens.  I have sent all of the error codes and crash info to Autocad but haven't gotten a response yet.

Thanks for any help you can give!

[Anonymous]

I am also looking for a solution in the forum but what I find is that many
of us have the same problem
I would like to have an official autodesk response
thanks
--
*JOSE RAFAEL BAYONA FLOREZ*
*ARQUITECTO*
*3103249828*

[maxim_k]

Here is how to create new user account on Mac:

https://support.apple.com/kb/PH18891?locale=en_US

You don't need to create new Autodesk ID, just new user account on your Mac.
Later? after test you can remove this new account.

Maxim

[saheldt]

I just completed this test, set up a new user account and ran 2017.  Within seconds the same crash occurred.  

[maxim_k]

What kind of lisence do you have?

Maxim

[saheldt]

I have a 3 year subscription.

Shawna

[maxim_k]

Which Mac model do you have?
Can you try to Clean reinstall AutoCAD?

[maxim_k]

Here is the link to the Knowledge Base article :

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticle...

Maxim