External Monitor Issue

Anonymous

External Monitor Issue

Anonymous
Not applicable
‎07-14-2019 06:31 AM

Hello,

 

I have just upgraded to AutoCAD LT 2019 for MAC and having issues with what looks like the grid display and line weights in both model and layout..... only it is not. The issue only happens on my external monitor, as when I disconnect and use the MAC laptop display it is perfectly fine. Please see below.

 

Screen Shot 2019-07-14 at 17.28.03.pngScreen Shot 2019-07-14 at 09.31.02.png

 

Anybody else had the same issue or fixes?

 

Best,

 

James

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ben.saa
Autodesk Support
Autodesk Support
‎07-15-2019 05:51 AM

Hi James

Cause
Potential compatibility issue between the graphics card driver and the operating system
Solution
To resolve the poor display on the external monitors, try the following:
  • Set the LINESMOOTHING system variable to 0 (Off) as a workaround.
  • Update the graphics driver to the latest version available from the manufacturer (NVIDIA, AMD, Intel, etc.).
  • Update to the latest Mac operating system (Within your version of AutoCADs compatibility: System requirements for AutoCAD for Mac)
  • Test using an older version of AutoCAD until the operating system can be updated.

 

The following article proposed a solution to this issue

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticle...

 

 

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