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Did not receive serial number or product key - online purchase

Anonymous

Did not receive serial number or product key - online purchase

Anonymous
No aplicable

Anyone can tell me how long it takes to receive the serieal number once you purchase a product.  I bought it early this morning and have not received anything .  Any help would be appreciated. Thanks

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maxim_k
Consultant
Consultant
Welcome to Autodesk Forums!

Hi,
I guess it depends on where you bought the software. See terms of purchase from the seller,

Maxim

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Maxim Kanaev
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dgorsman
Consultant
Consultant

It can take a day or two; they've had some problems on their end over the past few days so processing may take a little longer than normal.  If you haven't heard anything after 3 days or so (don't forget to check your junk mail - its an automated email, so may be bounced or considered spam) drop a line over at the Installation and Licensing board and one of the AutoDesk folk can check on it.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


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