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Cant Uninstall the Autodesk Desktop Licensing Service on macOS

fahimimajd
Participant

Cant Uninstall the Autodesk Desktop Licensing Service on macOS

fahimimajd
Participant
Participant

I followed the steps in the website, but the thing that should appear on my MacBook isn't appearing, and I'm not able to uninstall it, the step says that:

  1. Start typing sh and then drag and drop the script into the Terminal window. The command will auto complete into something similar to: sh /path/to/UninstallAdskLicensingService.sh
  2. Press ENTER to execute the command. Note: Terminal will ask for a password. Type your Mac password and press ENTER (no character is shown as you type).
  3. BUT WHEN I DO THE SECOND STEP IT APPEARS SOMETHING ELSE
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pendean
Community Legend
Community Legend

The steps on this page has a few more that you show...

1. Download the script UninstallAdskLicensingService.sh.
2. Open Terminal (Go > Utilities > Terminal).

 

3. Start typing sh ...

Did you get a chance to do those other items?

It also says...

Note: The above steps are sufficient in the majority of cases. However, you can also perform a full clean uninstall of the Licensing service by also removing/renaming the folder AdskLicensingService located in C:\ProgramData\Autodesk (Windows) or /Library/Application\ Support/Autodesk/AdskLicensingService/ (macOS). This folder includes licensing cached configuration files. If removed, do note that a reinstall of all 2020+ software will be needed in order to re-register all with the Licensing service.

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-uninstall-A...

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maxim_k
Consultant
Consultant

Hi @fahimimajd ,

 

You missed a space after SH in the Terminal command:

 

Screenshot 2023-12-01 at 21.41.58.png

 


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Maxim Kanaev
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